Got hacked !!!

My acccount was hacked back in march. Support say that i have to wait 90 days to "try" recover it, cause the hacker change the email ????WHAT??? How ever i've waited then no way for me to remember all my info back in 2013, I've got all the paypal transaction..but its not enough. Did my account lost ? Did I miss something?
If i can't get my account back, it's sad but here, in cf , hackers wins.

HELP HELP

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