Paysafecard Issue

[GM]Celestine

Attention Mercenaries,

We are aware of an issue where starting April 6th, 2021 recharges via Paysafecard didn't award the expected ZP.

After the technical issue was found we have deactivated the payment method Paysafecard on our Deposit page.

The Paysafecard team is currently investigating the payments made, and as soon we have the data we will award any missing ZP to the affected Z8Games accounts.

The teams are also working on resolving the technical issue to provide Paysafecard as an option to recharge ZP again.

We want to apologize for the delay and inconvenience, and thank you for your understanding and patience!

[GM]Celestine

The issue has been resolved and we found that none of the accounts that received errors while recharging via Paysafecard were missing any ZP as the Paysafe codes were not used.