Fix The Servers!!!
GM's please fix the game and servers,before you go to weekend,don't leave the game on this state until next week patch!! people losing ranked points.weekend crates and other stuff...so many players dropped from the game on last 2 weeks,only because of your actions,like not make events in the last year,not fix game,add very bad crates like that kris tiger,you must wake up!!
Comments
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This error itself doesn't belong/correspond to a "GM," rather to another foreign department. We don't know if they're migrating from servers to another provider.
And we should be thankful that NA servers are working. I am pretty sure things would be different if we couldn't play this game at all. All we can do now is wait and see if it's worth the compensation package they promised us. But again, we have to wait if it's worth the wait.
We will need some patience for this. If they don't take time to do something right the first time, they will probably spend a lot more time fixing it later. -
SirPanoCFES wrote: »This error itself doesn't belong/correspond to a "GM," rather to another foreign department. We don't know if they're migrating from servers to another provider.
And we should be thankful that NA servers are working. I am pretty sure things would be different if we couldn't play this game at all. All we can do now is wait and see if it's worth the compensation package they promised us. But again, we have to wait if it's worth the wait.
We will need some patience for this. If they don't take time to do something right the first time, they will probably spend a lot more time fixing it later.
Why should we be Thankful for having 1 Server with 200+ Pings? Why should we be thankful to be now heavily restricted to get Battle Pass done towards last days, when we even Paid for it, and there wasnt even a response that they will increase the Time for the Battle Pass or even can say what the Compensation should be? to be thankfull to get Free Vips for a Few Days and for that i paid then over 30 Euros a Premium Battle Pass.... and when they mentioned they cant Fix it so fast, so how Hard is it when they already know they cant fix it on their own, to at least Increase the Time for the Battle Pass, or at least 1 or 2 Sentences what we should get? -
Why should we be Thankful for having 1 Server with 200+ Pings?
Yes, because you can still play this game, with some lag, but you can still play it. You are not restricted to playing, are you?
And... don't be so dramatic. Kindly, I understand that you have a high ping in Alpha, but that should not prevent you from playing the game at all. Yes, you can play CFWest, not as usual, but you should still be able to kill with that ping, to be honest.
Note that there is a new variable: more players with lag in Alpha. This means — and it's likely — that you will more often face players of similar latency in the same rooms.
I usually play on the Delta server with high latency time:
[IMG2=JSON]{"data-align":"none","data-size":"full","src":"https:\/\/i.imgur.com\/ZWvyX5N.png"}[/IMG2]
It is difficult to kill, but not impossible.
Note: sometimes it doesn't reg the shots because of the poor and bad tick rate of this server.
Why should we be thankful to be now heavily restricted to get Battle Pass done towards last days, when we even Paid for it, and there wasnt even a response that they will increase the Time for the Battle Pass or even can say what the Compensation should be?
As far as I know, you can still complete the mercenary pass in Alpha server.
And I agree with you: it would be fair to us if they increase the time for the Battle Pass.
I know nothing about the contents of that package. Nobody knows it. Smilegate West should make it clear to their players what the entire compensation package contains.
and when they mentioned they cant Fix it so fast, so how Hard is it when they already know they cant fix it on their own, to at least Increase the Time for the Battle Pass, or at least 1 or 2 Sentences what we should get?
GMs aren't part of the server team. That's up to the server staff (another foreign department). The server team is working on this issue. It’s up to them (server team) to fix it and notify GMs once they resolve the problem. -
SirPanoCFES wrote: »
Yes, because you can still play this game, with some lag, but you can still play it. You are not restricted to playing, are you?
And... don't be so dramatic. Kindly, I understand that you have a high ping in Alpha, but that should not prevent you from playing the game at all. Yes, you can play CFWest, not as usual, but you should still be able to kill with that ping, to be honest.
Note that there is a new variable: more players with lag in Alpha. This means — and it's likely — that you will more often face players of similar latency in the same rooms.
I usually play on the Delta server with high latency time:
[IMG2=JSON]{"data-align":"none","data-size":"full","src":"https:\/\/i.imgur.com\/ZWvyX5N.png"}[/IMG2]
It is difficult to kill, but not impossible.
Note: sometimes it doesn't reg the shots because of the poor and bad tick rate of this server.
As far as I know, you can still complete the mercenary pass in Alpha server.
And I agree with you: it would be fair to us if they increase the time for the Battle Pass.
I know nothing about the contents of that package. Nobody knows it. Smilegate West should make it clear to their players what the entire compensation package contains.
GMs aren't part of the server team. That's up to the server staff (another foreign department). The server team is working on this issue. It’s up to them (server team) to fix it and notify GMs once they resolve the problem.
Dramatic? Have you Tried at lest to get the Shadow Mode Done on NA Server when you have 200 ping and enemy? it takes a Full mag, sometimes even more to get 1 Ghost killed, even when you pump 15 Shots in them, and you get killled from the ghost there stands nothing on damage done. and for me thats a Restriction kind of, best in thos mode and even with such high Pings, there are even some with 500 pings you can see that players that arent legit, even in S&D when you sneak arround and you get many shots in him and he just 1 shots you, or even can trace you still perfect, even it should be delayed for both parties.
and this what i wrote about Gms i didnt said that they are a part of the Team that can Fix the Servers, but to stand in for the players base and already ask the players what they would care as compensation, or try to write some thoughts what it could be, or even give some Information going to the player base but theres nothing, and thats in my eyes just sad, to get again just silence, its now on sunday 1 week (at least where i registered it, and tried to get last mp5 crates, where i played 6 hours and just 65 minutes got counted, and even there the GMs wasnt even some kind to look up if i really had this times and to give the levels and crates, for their (company mistake) created problems i wasted 6 hours of my personal free time trying to get some rare crates still in and nothing 6 hours just gone away with that, just to get annoyed by the constant Lagg Spikes and Dcs/errors).
I didnt said that you know something about the Package, but they know it since they wrote that there is a compensation package, and then they could at least instead to give us silence (again....) at least keep some thoughts up what it could be and even some status updates, but for my thoughts honestly when this "compensation" isnt worth it like a few days vips some Cr*p like this, then i just hope for myself that this playerbase finally puts up a strike against the Company and to hold up any Zp recharges for 1 Months, so they finally this Company would wake up and starts to Interact again with the Community and works with them instead that "i dont care much, but at least i get paid for it" behavior thats how it feels for me since a few years here, even long time ago in the Cheater Heavy years. Cuz for me when this "package" isnt worth it,
and it still gets such Servers for it to play that are Half Empty for me when i cant play since im +6 hours forward then US time, what would mean i have to play at 3am to be able to see some players on 9pm in us, and for that its for me restricion too, to get any mission done with so less rooms/players on NA server when i can play on it, and the package isnt worth it for this troubles it gave us (playerbase) then its sure for me im then gonna skip zp recharges this full year and maybe longer, and i hope then the playerbase will do it too, until its gonna be a working together instead against.
ps* your wrote that with high latency it shouldnt be hard to get kills, yeah when you have high ping, and others a "normal" to low ping youre function as a Damage Sponge since the Hit regestration counts after 10 shots at you maybe but only maybe 1 bullet on you, thats a long asked fix from the player base same for the desynced animation, like in Knife matches, or even the desynced places, where they can get you from 10 meters away with the knife, just cuz the server doesnt realized it even you walked 5 meters back again.
and like i wrote above for me shadow mode was hell, even with KAC Chainsaw having to put 40-60 shots into 1 ghotst (me 150 ping and enemy with 200+ ping) just to get some damage counted or even at best to get a kill -
SirPanoCFES wrote: »This error itself doesn't belong/correspond to a "GM," rather to another foreign department. We don't know if they're migrating from servers to another provider.
And we should be thankful that NA servers are working. I am pretty sure things would be different if we couldn't play this game at all. All we can do now is wait and see if it's worth the compensation package they promised us. But again, we have to wait if it's worth the wait.
We will need some patience for this. If they don't take time to do something right the first time, they will probably spend a lot more time fixing it later.
Thankful for servers working? Isn't it supposed to be the BASICS of any online game? They may be migrating servers, yes, but they could have oppened a forum post informing about it.
It's not the error itself it's the way it is being managed. We got network errors since last saturday and the post informing about errors wasn't created till 3 days later. You think that's how things work? Si fuiste moderador en cfes, habrias hecho lo mismo? No se, de verdad, si no ves que las cosas se estan llevando como el culo es porque no quieres verlo.
And anyway, the compensation should be the hell BIG to be worthful... And that's something I really doubt it will be -
Bechanized wrote: »
Thankful for servers working? Isn't it supposed to be the BASICS of any online game? They may be migrating servers, yes, but they could have oppened a forum post informing about it.
It's not the error itself it's the way it is being managed. We got network errors since last saturday and the post informing about errors wasn't created till 3 days later. You think that's how things work? Si fuiste moderador en cfes, habrias hecho lo mismo? No se, de verdad, si no ves que las cosas se estan llevando como el culo es porque no quieres verlo.
And anyway, the compensation should be the hell BIG to be worthful... And that's something I really doubt it will be
This man is speaking FACTS!
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Dramatic? Have you Tried at lest to get the Shadow Mode Done on NA Server when you have 200 ping and enemy? it takes a Full mag, sometimes even more to get 1 Ghost killed, even when you pump 15 Shots in them, and you get killled from the ghost there stands nothing on damage done. and for me thats a Restriction kind of, best in thos mode and even with such high Pings, there are even some with 500 pings you can see that players that arent legit, even in S&D when you sneak arround and you get many shots in him and he just 1 shots you, or even can trace you still perfect, even it should be delayed for both parties. ps* your wrote that with high latency it shouldnt be hard to get kills, yeah when you have high ping, and others a "normal" to low ping youre function as a Damage Sponge since the Hit regestration counts after 10 shots at you maybe but only maybe 1 bullet on you, thats a long asked fix from the player base same for the desynced animation, like in Knife matches, or even the desynced places, where they can get you from 10 meters away with the knife, just cuz the server doesnt realized it even you walked 5 meters back again. and like i wrote above for me shadow mode was hell, even with KAC Chainsaw having to put 40-60 shots into 1 ghotst (me 150 ping and enemy with 200+ ping) just to get some damage counted or even at best to get a kill
I want to apologize for saying you were very dramatic about this subject. Hold on; I want you to know that I'm not on anybody's side. All I'm saying is based on my experience.
I know it, and I agree with you. As I already discussed: Sometimes it doesn't reg the shots because of the poor and bad tick-rate of these servers and the lag itself.
Yes, it's hard to kill opponents while you're lagging, and I understand it. Shadow Mode or Ghost Mode is an example of that. That happens a lot in CrossFire and other games when you are lagging and want to kill a low-ping player (in this case, a ghost). The server doesn't accept any action in real time because of the lag of us, and we must wait for it to update (and here comes the tick rate into play).
Recommendation or tip: if you have a real lag (static ping because of the distance), don't play on Wi-Fi. When you play on Wi-Fi, even if you have outstanding speed, you will always have package loss and dips in connection, and it may cause lag spikes frequently (this generates, many times, DC). With a wired connection, those lag spikes are extremely rare.
No matter what's going on, you still have a chance to play. But in all honesty, I'd rather play with lag than not play at all. Greetings. Good luck.Bechanized wrote: »Thankful for servers working? Isn't it supposed to be the BASICS of any online game? They may be migrating servers, yes, but they could have oppened a forum post informing about it.
Hello, Benchanized.
I agree. They should have informed and announced the community of everything that's going on and will happen in the next days with respect to this issue. The little they have been able to say it has been said on Discord.
You should understand that, this is not handled directly by Smilegate West, but something external to them.
The point is no matter what you think, or I think, the problem is there, and we can't do anything about it.
Yes, it's correct, and I agree. There is silence from the GMs (maybe they aren't allowed to talk about this). On Discord, they said they know nothing about this issue and expect the problem to be resolved as soon as possible. We don't know anything else.
These servers (especially EU - Delta) have been failing too much lately (over and over for weeks now, and it was most noticeable on weekends. And that has been a headache for Smilegate West, IT team, and players.
I am afraid I have to disagree with how they addressed this issue. They should have had a Plan B before addressing this issue. However, any service can have problems because people aren't perfect and make mistakes. We cannot comment and say anything with respect since we do not know what really happened here. Maybe it was unexpected for everyone, or perhaps it was planned by the company's guidelines, and maybe we don't understand the main reason for this.
Remember: Smilegate West is paying rent to a provider. That "service provider" provides a service to them.Bechanized wrote: »Si fuiste moderador en cfes, habrias hecho lo mismo? No se, de verdad, si no ves que las cosas se estan llevando como el culo es porque no quieres verlo.
Te recuerdo que ser moderador no tiene nada que ver con esta temática. De hecho, estás muy lejos si piensas así. Yo fui Súper moderador y aprendí mucho de esta empresa, especialmente de cómo opera. Y entendí muchas cosas que antes no podía imaginar.
Este tipo de empresa tienen directrices, donde la toma de decisiones no le pertenece a una persona, sino más bien a un grupo de personas de alta jerarquía. Y no necesariamente tienen que estar relacionados con los GMs.
Estoy de acuerdo en que abordaron mal este tema, porque debieron avisar con anterioridad lo que iba a pasar, siempre y cuando fuese algo ya planeado. Pero también hay que ser comprensivo de que los problemas pueden ocurrir y salirse de control. No sabemos lo que está pasando con estos servidores. Lo que digamos se convierte en un rumor, porque los GMs no han dicho nada oficial con respecto a este tema.
Si tú contratas a un proveedor de Internet y hay una falla o cualquier problema que afecta directamente tu conectividad, tú como usuario no puedes hacer nada, a menos que les hagas saber que hay un problema y que ellos lo arreglen. Esto probablemente está pasando en CrossFire. Al no tener control de los servidores como tal — porque esto es un servicio que le prestan a la empresa, así como los portales de pago y el servicio de Anticheat— ellos sólo deben esperar a que el departamento IT solucionen dicho inconveniente. Ya el problema está escalado.
Los GMs son solamente empleados de bajo nivel. Cuando tú envías un ticket reportando un error o bug, te responde un GM de atención al cliente. Luego ese GM reporta el bug al departamento QA y QC que son otros GMs que solamente tratan los errores. Ahora estos GMs contactan al equipo de desarrolladores en Corea para que encuentren solución los desarrolladores del juego. Si te das cuenta, aquí se van escalando problemas, porque existen niveles. Y esto es algo normal en el mundo TI, donde se abarca desde el primer nivel hasta el último.
Y por cierto: dije eso de estar agradecido no solamente para alardear. Más bien lo dije porque aún tienes la posibilidad de jugar en los servidores de Norte América con algo de lag, pero puedes jugar. Fuese muy distinto si no funcionara ningún servidor y que absolutamente nadie pudiera jugar. Así como pasó una vez en CrossFire Español que estuvo apagado por más de 72 horas.
No le eches más leña al fuego que ni lo que tú digas o yo diga ayudará a la solución de este problema.
Saludos.
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There should be more communication about the problem. We the players don't know anything.
If GM's explain the problem and the current situation and why it is taking so long a lot of players would understand. Even if they have to leak some info about an upcoming merge or update or having troubles with their server provider.
Communication about this kind of problems is key.
A lot of players would be less upset if there was any kind of communication but there is none. -
loller1207 wrote: »There should be more communication about the problem. We the players don't know anything.
If GM's explain the problem and the current situation and why it is taking so long a lot of players would understand. Even if they have to leak some info about an upcoming merge or update or having troubles with their server provider.
Communication about this kind of problems is key.
A lot of players would be less upset if there was any kind of communication but there is none.
I agree. I think they are not handling this problem very well (from the point of view of communication), especially because there's no communication with affected users.
By Kanadian on Discord:I am not part of the server team, so its up to them to fix it and let us know when its resolved.There is literally not much else I can tell you, since I'm unfortunately not part of that team. I have never even seen the servers, let alone worked on them lolThe server team is working on it, and sarcastic or rude comments isn't going to make that any fasterThe GM's you see here are not responsible for server IT fixesCelestine isn't part of the team who fixes servers, unfortunately hitting a power button won't fix anything
By Moony (In Spanish):Nosotros seguimos trabajando en el tema de los servers, ya pronto deberia estar mejor
This is all we know about this issue at this point. -
SirPanoCFES wrote: »
I want to apologize for saying you were very dramatic about this subject. Hold on; I want you to know that I'm not on anybody's side. All I'm saying is based on my experience.
I know it, and I agree with you. As I already discussed: Sometimes it doesn't reg the shots because of the poor and bad tick-rate of these servers and the lag itself.
Yes, it's hard to kill opponents while you're lagging, and I understand it. Shadow Mode or Ghost Mode is an example of that. That happens a lot in CrossFire and other games when you are lagging and want to kill a low-ping player (in this case, a ghost). The server doesn't accept any action in real time because of the lag of us, and we must wait for it to update (and here comes the tick rate into play).
Recommendation or tip: if you have a real lag (static ping because of the distance), don't play on Wi-Fi. When you play on Wi-Fi, even if you have outstanding speed, you will always have package loss and dips in connection, and it may cause lag spikes frequently (this generates, many times, DC). With a wired connection, those lag spikes are extremely rare.
No matter what's going on, you still have a chance to play. But in all honesty, I'd rather play with lag than not play at all. Greetings. Good luck.
Hello, Benchanized.
I agree. They should have informed and announced the community of everything that's going on and will happen in the next days with respect to this issue. The little they have been able to say it has been said on Discord.
You should understand that, this is not handled directly by Smilegate West, but something external to them.
The point is no matter what you think, or I think, the problem is there, and we can't do anything about it.
Yes, it's correct, and I agree. There is silence from the GMs (maybe they aren't allowed to talk about this). On Discord, they said they know nothing about this issue and expect the problem to be resolved as soon as possible. We don't know anything else.
These servers (especially EU - Delta) have been failing too much lately (over and over for weeks now, and it was most noticeable on weekends. And that has been a headache for Smilegate West, IT team, and players.
I am afraid I have to disagree with how they addressed this issue. They should have had a Plan B before addressing this issue. However, any service can have problems because people aren't perfect and make mistakes. We cannot comment and say anything with respect since we do not know what really happened here. Maybe it was unexpected for everyone, or perhaps it was planned by the company's guidelines, and maybe we don't understand the main reason for this.
Remember: Smilegate West is paying rent to a provider. That "service provider" provides a service to them.
Te recuerdo que ser moderador no tiene nada que ver con esta temática. De hecho, estás muy lejos si piensas así. Yo fui Súper moderador y aprendí mucho de esta empresa, especialmente de cómo opera. Y entendí muchas cosas que antes no podía imaginar.
Este tipo de empresa tienen directrices, donde la toma de decisiones no le pertenece a una persona, sino más bien a un grupo de personas de alta jerarquía. Y no necesariamente tienen que estar relacionados con los GMs.
Estoy de acuerdo en que abordaron mal este tema, porque debieron avisar con anterioridad lo que iba a pasar, siempre y cuando fuese algo ya planeado. Pero también hay que ser comprensivo de que los problemas pueden ocurrir y salirse de control. No sabemos lo que está pasando con estos servidores. Lo que digamos se convierte en un rumor, porque los GMs no han dicho nada oficial con respecto a este tema.
Si tú contratas a un proveedor de Internet y hay una falla o cualquier problema que afecta directamente tu conectividad, tú como usuario no puedes hacer nada, a menos que les hagas saber que hay un problema y que ellos lo arreglen. Esto probablemente está pasando en CrossFire. Al no tener control de los servidores como tal — porque esto es un servicio que le prestan a la empresa, así como los portales de pago y el servicio de Anticheat— ellos sólo deben esperar a que el departamento IT solucionen dicho inconveniente. Ya el problema está escalado.
Los GMs son solamente empleados de bajo nivel. Cuando tú envías un ticket reportando un error o bug, te responde un GM de atención al cliente. Luego ese GM reporta el bug al departamento QA y QC que son otros GMs que solamente tratan los errores. Ahora estos GMs contactan al equipo de desarrolladores en Corea para que encuentren solución los desarrolladores del juego. Si te das cuenta, aquí se van escalando problemas, porque existen niveles. Y esto es algo normal en el mundo TI, donde se abarca desde el primer nivel hasta el último.
No le eches leña al fuego que ni lo que tú digas o yo diga ayudará a la solución de este problema.
Saludos.
i didnt said you were on their side, i just said, for an Game Provider in this 10 Years the History is just sad, in view of Cheater regulation, cheating prevention, bug fixing, servers, and communication within the community, what you can see on the playerbases, that some country have just so few players left. and thanks for the recommendation but i never played on Wifi i always play on LAN cable, but this high pings have to do on NA Server for me its 130 Ping- 150 depends on how "fast" the servers from cf working but that ping is since im on the other side of the globe, and the hit regestration and even delay is nothing new since years players want it to be fixed and still it happens, when i play on EU and got my normal ping from 15-25ms and i hit players with 80 ping, there is still even much ghost shells, where you can even see with the item shop Ring where shows you when you hit an enemy, but when all have 200 pings just forget it, i wish i could increase my ping to 80 again too on EU server so i would get some shots on me not counted too.
and to be a Provider of a Game to have so much Problems with their servers,is just wordless and even more that silence arround the Community. and to be able to play with 200+ pings or complete game down is just for the cf team a diffrence for us not, since we need to heavy grind now in order to get kills contracts done, only diffrence for them would be when NA goes now down too, is they need to compensate all 2700 players (last number ive seen) that bought premium pass, since it would then be fraud, if players couldnt complete anything more, they would let run out the event and then wouldnt give players then the Zp back or give all users fully finished premium pass -
SirPanoCFES wrote: »This error itself doesn't belong/correspond to a "GM," rather to another foreign department. We don't know if they're migrating from servers to another provider.
And we should be thankful that NA servers are working. I am pretty sure things would be different if we couldn't play this game at all. All we can do now is wait and see if it's worth the compensation package they promised us. But again, we have to wait if it's worth the wait.
We will need some patience for this. If they don't take time to do something right the first time, they will probably spend a lot more time fixing it later.
lmao enjoy your 2 gm crates -
SirPanoCFES wrote: »
I want to apologize for saying you were very dramatic about this subject. Hold on; I want you to know that I'm not on anybody's side. All I'm saying is based on my experience.
I know it, and I agree with you. As I already discussed: Sometimes it doesn't reg the shots because of the poor and bad tick-rate of these servers and the lag itself.
Yes, it's hard to kill opponents while you're lagging, and I understand it. Shadow Mode or Ghost Mode is an example of that. That happens a lot in CrossFire and other games when you are lagging and want to kill a low-ping player (in this case, a ghost). The server doesn't accept any action in real time because of the lag of us, and we must wait for it to update (and here comes the tick rate into play).
Recommendation or tip: if you have a real lag (static ping because of the distance), don't play on Wi-Fi. When you play on Wi-Fi, even if you have outstanding speed, you will always have package loss and dips in connection, and it may cause lag spikes frequently (this generates, many times, DC). With a wired connection, those lag spikes are extremely rare.
No matter what's going on, you still have a chance to play. But in all honesty, I'd rather play with lag than not play at all. Greetings. Good luck.
Hello, Benchanized.
I agree. They should have informed and announced the community of everything that's going on and will happen in the next days with respect to this issue. The little they have been able to say it has been said on Discord.
You should understand that, this is not handled directly by Smilegate West, but something external to them.
The point is no matter what you think, or I think, the problem is there, and we can't do anything about it.
Yes, it's correct, and I agree. There is silence from the GMs (maybe they aren't allowed to talk about this). On Discord, they said they know nothing about this issue and expect the problem to be resolved as soon as possible. We don't know anything else.
These servers (especially EU - Delta) have been failing too much lately (over and over for weeks now, and it was most noticeable on weekends. And that has been a headache for Smilegate West, IT team, and players.
I am afraid I have to disagree with how they addressed this issue. They should have had a Plan B before addressing this issue. However, any service can have problems because people aren't perfect and make mistakes. We cannot comment and say anything with respect since we do not know what really happened here. Maybe it was unexpected for everyone, or perhaps it was planned by the company's guidelines, and maybe we don't understand the main reason for this.
Remember: Smilegate West is paying rent to a provider. That "service provider" provides a service to them.
Te recuerdo que ser moderador no tiene nada que ver con esta temática. De hecho, estás muy lejos si piensas así. Yo fui Súper moderador y aprendí mucho de esta empresa, especialmente de cómo opera. Y entendí muchas cosas que antes no podía imaginar.
Este tipo de empresa tienen directrices, donde la toma de decisiones no le pertenece a una persona, sino más bien a un grupo de personas de alta jerarquía. Y no necesariamente tienen que estar relacionados con los GMs.
Estoy de acuerdo en que abordaron mal este tema, porque debieron avisar con anterioridad lo que iba a pasar, siempre y cuando fuese algo ya planeado. Pero también hay que ser comprensivo de que los problemas pueden ocurrir y salirse de control. No sabemos lo que está pasando con estos servidores. Lo que digamos se convierte en un rumor, porque los GMs no han dicho nada oficial con respecto a este tema.
Si tú contratas a un proveedor de Internet y hay una falla o cualquier problema que afecta directamente tu conectividad, tú como usuario no puedes hacer nada, a menos que les hagas saber que hay un problema y que ellos lo arreglen. Esto probablemente está pasando en CrossFire. Al no tener control de los servidores como tal — porque esto es un servicio que le prestan a la empresa, así como los portales de pago y el servicio de Anticheat— ellos sólo deben esperar a que el departamento IT solucionen dicho inconveniente. Ya el problema está escalado.
Los GMs son solamente empleados de bajo nivel. Cuando tú envías un ticket reportando un error o bug, te responde un GM de atención al cliente. Luego ese GM reporta el bug al departamento QA y QC que son otros GMs que solamente tratan los errores. Ahora estos GMs contactan al equipo de desarrolladores en Corea para que encuentren solución los desarrolladores del juego. Si te das cuenta, aquí se van escalando problemas, porque existen niveles. Y esto es algo normal en el mundo TI, donde se abarca desde el primer nivel hasta el último.
Y por cierto: dije eso de estar agradecido no solamente para alardear. Más bien lo dije porque aún tienes la posibilidad de jugar en los servidores de Norte América con algo de lag, pero puedes jugar. Fuese muy distinto si no funcionara ningún servidor y que absolutamente nadie pudiera jugar. Así como pasó una vez en CrossFire Español que estuvo apagado por más de 72 horas.
No le eches más leña al fuego que ni lo que tú digas o yo diga ayudará a la solución de este problema.
Saludos.
Well,if this is really the case and they "change to other provider for the servers",then what's the purpose from it?relocate the server from germany to other country & make the europe servers more stable and without errors for better gaming experience and less tech issues to deal with & lower the players pings!!??because I'd better off get ping 40 instead of 65 and not a single error after this issue get solved.if the real goal of it is simply "not to annoy the devs with our version server crashes once in every 2 weeks" then it just laughable,because it's their job to be annoyed oftenly.not to mention it's horrible marketing tactic for them to shut the servers for 3 weeks and make the players mad just few days before the black friday with their drama such as "stop annoying us". they have responsibilities and duties to every single version they run,and it doesn't matter if it small and not profitable like west or huge like china,they should treat all equally.
About "play on other servers like na while the servers doesn't work",with pings like 180-270 most europan players gets in na ,it's nearly impossible to play any mode,this cruelly leaves us to be sittied to zm only rooms.I doubt anyone can enjoy the game with these limits.I tried to play in mena as my country Israel and egypt are neighbors so in theory I was supposed to have ping 15-30 but some why i get ping 110,I guess it because there is not direct connect between the both countries ,and the signal goes from my country to a middlemen connector in europe and from there to the game server in egypt. I tried to do some sd rooms and couldn't kill anyone with my 110 ping while everyone in the room have ping 5-12.I guess the egyptians players are the only ones who benefits from this uk server temporarily not functioning and doesn't pronounce any change in their game play.
Lastly,the GM's must informed the community of everything that's going on.I understand there are lots of things behind the scenes such as of how the game engine works and how the in-game report system works etc' that the players are not eligible to know.but still It's not a "little disregard" here and there, it is a total ignore for everything and anything that happening in the latest years in the game.they don't tell any one about any thing,big stuff / bugs / server crashes for weeks happened in the game for many years and they provided zero answers to no one.this "let's ignore it until the rage passes" attitude for years is a horrid approach.there are so many cases like this that it will take me awhile to list them all.they just ignore everything and hoping people would just "forget".they are so lazy to even show some minimal respect to their players and make a forum post.I guess they were too busy spamming cats pictures in discord in the last 5 years.if it not their job to fix servers and not their job to come here and inform what's going on and that's not their job to help with bugs and account issues..what's their job then!?to laugh at the face to people who send them tickets asking from them to unban their accounts?to bring darkness and dictatorship to a gaming forum?to take money from players who play this game for 12 years and then when those players firstly send them a ticket and need their help then to send them far away with their copy paste? -
It's such a shame for this game to have the main servers not working for such a long time. They're about to lose a lot of players because of it.
Maybe they don't wanna waste time repairing the game because they know the ROI (Return of Investment, a informational tip for you morons who don't know anything about economics) won't do.
So, they are just pouring time into another project (a merging, if i had to guess) while keeping appearances that everything is normal and under control (its not, this game is going down really soon).
I'm gonna laugh so hard when the competition between forum moderators increase and some of you will be fighting for territoriality and who gets what, when there is so much mods afterwards.
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