Do something please

Do something please.
I am in shock, the game does not guarantee that you will lose your account for playing zm. With what confidence I will recharge zp if at any moment I can lose everything I invested including my time. I have been playing cross fire for a long time in almost all its versions and the case of a member of the clan and team of zm had his account banned due to a bug in the game. I agree that the account belongs to z8 games, and lose it in that way without No clear explanation does not seem fair to him or to all the players in the game.
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Comments

  • It's curious, you are playing for a 10 years, waste a lot of money, and probably for a bug's game, they can ban your acc. Always is the same in this world, they only want money, don't think in the people, don't take care of them. After every patch always has errors/bugs etc, like windows updates, that is very annoying, but we tolerate this game's errors, and now probably because of one of that one person can't play. Seriously, do you think that a guy that dedicate all this time and money will use a illegal program or something to play? You have a lot of kids or brainless people using hacks, scripts, macros a lot of **** to this game, that your scan program can't detect, and annoy to all normal players, and we need to report, to provide YOUR WORK doing for free by us. I think we don't ask to much. Only we want to play free of brainless kids, with another clean player, like this guy. Nice work z8 games to do nothing.
  • I don’t really understand what the situation is. You’re saying you got banned because of a bug in ZM? Explain more carefully because if you find a bug and decide to abuse it, a GM would have enough ground to punish you.
  • I have played for several years with this player and I have never seen him use a hacker, he is a legal player, I do not understand how he can be banned for an error, yours, I find it embarrassing, I hope that justice is served because I am very upset
  • [USER="27230767"]colombiahp[/USER] [USER="27113328"]chachachachi[/USER] [USER="4324128"]itp[/USER] [USER="26616760"]yeeepaaa[/USER]

    Are you also sure that your friend, didn't abuse a glitch or bug in ZM? or Played a game with another player that used cheats or abused bugs or glitches, without reporting that player and exiting the match ?

    As those are also things that can get you banned. You don't need to be doing forbidden things in game yourself to get banned. Playing with someone who does, is enough to get banned. (if you don't report and quit immediately).

    They started to take more action (especially against zm-players) for that, earlier this year.
    JackPain (Sweden)
  • Well I am against hackers more than anyone else. I checked his profile and he is playing for 10 years and have invested quite a lot of money into this game. These factors make me think that he didnt use hack. Why would a 10 year old player risk his account by hacking in PvE mode? Only a fool would use his/her 10 year old account with tons of zp and vip weapons and items.

    on the other hand, I noticed that his profile is missing honourable soldier ribbon which makes me believe that he tried some kind of hack before or may be he was one of those victims of x trap bug or may be he lost that ribbon with current ban.

    if he got banned due to exploitation of bug then perm ban doesn't seem like a right action. He should be given 15 days or 30 days ban on such mischevious act. The support centre is so rigid and doesn't provide a chance to players to explain themselves. It is ridiculous. At least provide him a video of him using hack or bug to show him what he did to close the case. It's 2020 and you guys still using working practices of 90's.

    I don't usually post on forums nowadays but seeing 10 year old player getting banned without providing him/her a chance to explain their point urged me to post a reply.
  • Utmost wrote: »
    I don’t really understand what the situation is. You’re saying you got banned because of a bug in ZM? Explain more carefully because if you find a bug and decide to abuse it, a GM would have enough ground to punish you.

    Good to see you back, man.
  • If you're in a ZM game with a cheater you will be punished as well. If you notice a cheater in ZM best thing to do is leave, or you risk yourself being banned as well. I am glad they ban for this now, people have taken advantage of this for so long without any actions against them.

    also would like to note that I have known people who has spent tons of $ on CF and have old accounts and still cheat. Just cause someone spends money or has an old account doesn't mean they wouldn't cheat.
  • olpers wrote: »

    Good to see you back, man.

    Thanks, always nice to see familiar faces on the forum!
  • Hello, I'm Skorpio3*
    My account has been permanently blocked due to a bug in Elite unheart in which when killing the Chaos Elites all the hit points were added, I was playing with levels 28-28-25 in a stage 6, we took a screenshot for the funny thing which was but we did not give importance since it had never happened to us.

    The honorable soldier I have lost because of the account lock.

    Anyone who knows me and has played with me can confirm that I have NEVER used any type of hack, I have not downloaded games or anything for a long time so the reason for 'Violation: Hacking / Using Malicious or Game Altering Software' is not true.

    It is very easy to accuse but hopefully you do not lose an account with almost 11 years of time invested, I have gotten many friends, weapons, objects and ribbons (90) with a lot of effort and anyone who plays with me can agree. I wrote 8 tickets but they dont want.
    I have written 8 tickets but I only get pre-written answers, I don't know if they don't know what happened or they just accept the bug and it's over.

    I ask you please to review my last 50,000 matches if necessary and check the results. Or check the zombye mode and you will see the damage escalation in a single game and in round 4, you will see how the points don't stop decreasing.

    [IMG2=JSON]{"data-align":"none","data-size":"full","src":"http:\/\/i.imgur.com\/zI6scTE.png"}[/IMG2]
  • I really still do not understand, it is very outrageous that they give you a bug without looking at your good behavior for a long time they have removed even the ribbon at once.
  • Hello, I'm Skorpio3*
    My account has been permanently blocked due to a bug in Elite unheart in which when killing the Chaos Elites all the hit points were added, I was playing with levels 28-28-25 in a stage 6, we took a screenshot for the funny thing which was but we did not give importance since it had never happened to us.

    The honorable soldier I have lost because of the account lock.

    Anyone who knows me and has played with me can confirm that I have NEVER used any type of hack, I have not downloaded games or anything for a long time so the reason for 'Violation: Hacking / Using Malicious or Game Altering Software' is not true.

    It is very easy to accuse but hopefully you do not lose an account with almost 11 years of time invested, I have gotten many friends, weapons, objects and ribbons (90) with a lot of effort and anyone who plays with me can agree. I wrote 8 tickets but they dont want.
    I have written 8 tickets but I only get pre-written answers, I don't know if they don't know what happened or they just accept the bug and it's over.

    I ask you please to review my last 50,000 matches if necessary and check the results. Or check the zombye mode and you will see the damage escalation in a single game and in round 4, you will see how the points don't stop decreasing.

    [IMG2=JSON]{"data-align":"none","data-size":"full","src":"http:\/\/i.imgur.com\/zI6scTE.png"}[/IMG2]



    I have been playing with Skorpio3* for a very long time. He is a TOTALLY legal player and has never used any kind of program, he doesn't need to.
    Our clan strictly forbids any hacking or tricks.

    In 3 days you have 3 friends who have been unfairly banned, players who have been playing for more than 11 years and without any kind of hack.
    Let's see if you get a little bit more clever because it's a damn shame what you are doing.

    But then you go to Ranked 1vs1 and you find hackers launching rockets... any explanation from GM's?

    I expect a quick answer from you regarding this kind of banning because they are players who have spent a lot of money and time on this game. It is IMPOSSIBLE that they use any kind of hack.

    We are quite a few active players both playing and buying VIPS, if we see that this attitude continues or not is solved, we will look for other more serious and responsible games... like for example the Counter Strike right now for free.
    What solution are you giving so that I don't change my game? NONE.

    I started since you were a Beta game and I am ashamed of what I am seeing.
    Nothing more to add.
  • olpers wrote: »
    Well I am against hackers more than anyone else. I checked his profile and he is playing for 10 years and have invested quite a lot of money into this game. These factors make me think that he didnt use hack. Why would a 10 year old player risk his account by hacking in PvE mode? Only a fool would use his/her 10 year old account with tons of zp and vip weapons and items.

    on the other hand, I noticed that his profile is missing honourable soldier ribbon which makes me believe that he tried some kind of hack before or may be he was one of those victims of x trap bug or may be he lost that ribbon with current ban.

    if he got banned due to exploitation of bug then perm ban doesn't seem like a right action. He should be given 15 days or 30 days ban on such mischevious act. The support centre is so rigid and doesn't provide a chance to players to explain themselves. It is ridiculous. At least provide him a video of him using hack or bug to show him what he did to close the case. It's 2020 and you guys still using working practices of 90's.

    I don't usually post on forums nowadays but seeing 10 year old player getting banned without providing him/her a chance to explain their point urged me to post a reply.

    olpers Hello, I am the leader of the [Hypnotic clan, Skorpio 3 * the honorable ribbon has been taken away this week as a result of this farce.
    They have not only banned a friend, a partner of many years. We've all been banned a bit. I am 50 years old, I have been in this game for 11 years and I thought that the accounts were stolen by the hak, I cannot believe that after so long, so many events ended, putting up with children with hak everywhere, glich that they kill you for below and hundreds of bugs, countless kickbacks by kik, now let's be a (PERMANENT BANED)
    I don't remember how long I was playing with Scorpio3 *, many years ago, I never, never saw him use hack, and I know what I'm talking about, after 11 years playing, one becomes an expert in detecting hacks.
    I only ask that with an account of so much time and money, waste a little more time in reviewing the problem and if there is a good reason, that the account user be given a more concise report, not a copy and paste.
  • They have clearly made a mistake in doing this.
    They have probably banned Skorpio, just because the bug wasn't reported and that it popped up as an unbelievable score after the game (thinking that he cheated). I have never seen this bug, so either it's new or rare, but that doesn't mean that they should ban someone for something that the player can't help.

    We players are partly to blame for their brash decision to give out this harsh punishment, with all the hate and complains that has been showered over the GM's because they didn't do anything about cheaters in Zm-ranked. So now they crack down extra hard on anything they see in there.
    This decision should absolutely be reversed (with the points for that game erased). There is a middle-ground between doing nothing and going for the nuclear-option, as soon as they see something is wrong.
    If the player never been reported before and have that much stuff on the account (and playtime) and what would be such a obvious cheat (if it was used as a cheat) pops up. Maybe they should think for more than five seconds? If it happened once, it isn't bug abusing either.

    I also hope they come to their senses and reverse the ban.
    JackPain (Sweden)
  • I don't want to be the skeptic person here and I love the fact all of your friends came to support you in this thread. But the screenshot you posted shows no proof you didn't obtain those points illegally, did you even save the gameplay recording? If I was confronted with such a bug it would probably be the first thing I did.
  • Utmost wrote: »
    I don't want to be the skeptic person here and I love the fact all of your friends came to support you in this thread. But the screenshot you posted shows no proof you didn't obtain those points illegally, did you even save the gameplay recording? If I was confronted with such a bug it would probably be the first thing I did.

    that's ranked zm, you can't save the replay.
    skeptical? level 28-28-25 with righetous and estage 6 need hack? I think you've never played zm
  • We tried to repeat it so that we could still confirm the bug, and it was impossible. We let it pass without thinking about a possible later problem such as what happened. We laughed, I personally did not think of it or take a photo but we were lucky that one of us made the screenshot.
    For me this is the worst moment that has happened to me in this game as I said before, I was always careful with the account so that no hacker had access to it, and now it turns out that who I have to be afraid of is the judges themselves.
  • yeeepaaa wrote: »

    that's ranked zm, you can't save the replay.
    skeptical? level 28-28-25 with righetous and estage 6 need hack? I think you've never played zm

    Well you thought wrong, but yes, I did forget you are not able to save replays in ZM. Other than that, does anyone need a hack? I think people mostly hack just because the “fun” of it.

    I get you find it a funny bug at first, but didn’t you at any point think it could have implications to obtain such a high score for no apparent reason? Did you consider leaving the game once the bug took place?

    This sure is one of the strangest cases I heard in a while. Considering the fact you probably got banned automatically due to a impossible to reach score, I do hope the matter gets investigated further. Even though I am skeptic, no one deserves to be banned without reason and everyone should always be able to plead their case.

    Might I ask (without you disclosing too much) what the response was to your ticket? Was there any mention of further investigation?


    EDIT: the fact that you uploaded the screenshot to forum also says a lot, considering the fact a hacker would probably never do such a thing.
  • Hi guys, I didn't play in 1st season of ZM ranked and I started in season 2. First game on elite unearth - also got this bug (but it was my first game and I didn't know that this is a bug) so didn't take a ss. After reading this threat I realised that was a bug. Now I'm so scared, I know Scorpio3 we are friends ingame, and now he is banned for nothing.
    My acc is 11,5 years old and I also have tons of vips (50+) and invested incredible amounts of time, I'm 100% clear even in 2010 or 2011 I participated in Wogl tournament and ESL league/tournaments as well. Now I can lost everything just because played 1 game on elite unearth on zm ranked? This is ridiculous...
  • I really hope this nightmare doesn't happen to anyone else.
    If something similar happened to you, send a ticket counting the case in error reports.
  • Good to see all you players supporting your friend here. I know that the only reason that you are all here is because you seem to have reached the end of the line and feel that you have no other option than to post here. Soon you will all be told that this is not the place to discuss such matters and to take it to support..This is just such a frustrating merry go round for all involved.
    I know that things happen in this game that cannot be explained.
    I too have been playing since 2009 and I am the leader of clan CyberCats.
    I had an Lieutenant called CyberTwerk Who was just one great honest player and just spent so much money on this game.
    One day CyberTwerk was spinning crates and all of a sudden he got disconnected from the game. When he tried to log back in, he found that he could not and found out that he was banned. He wrote to support but after the third occasion of writing just kept receiving an automated response. He was heart broken to have lost that account and all the money that he spent on it. Very understandable.
    This clan and a lot of our friends also got up a petition which was well supported ( except for the usual haters that have nothing good to say about anyone.They no doubt will add to this post shortly. )
    We were all unsuccessful in our attempts to help save his account. BUT WE TRIED and that is all you can do. I just hope that someone in charge finally starts to look at these real issues that the game has and realises that the game has genuine problems that need sorting out.
    Stuff does go wrong in this game and it just seems that there is nowhere to take our problems after support.
    I know that you are all here through desperation.
    I have seen it all before and no doubt will keep on seeing it in the future.
    Good Luck on trying to help your friends here. You are all most honourable in your attempts to help. So again. Good Luck.
  • Hello,

    I might not know you or even have played with you in-game but your arguments seem well based and from what I read you look like you are a well-respected player by many forumers so I hope you get the GMs to review your case again.

    I always like to think that GMs NEVER ban a player unless they can be 100% sure that he indeed did something worth the ban.

    I say this because once somebody in charge of making ban decisions crosses into the realm of handing out bans not based on indisputable evidence then its: 1) Very hard to go back, and 2) It damages reputation and trust.

    Catching cheaters is a never ending cat & mouse game. Cheaters are trying to outsmart the anti-cheat and vice versa. If at some point the anti-cheat no longer provides sufficient protection, then one might start using a more heuristic approach to ban suspected cheaters. However, that approach is not perfect and one should be prepared to review lots of cases and perhaps even acknowledge mistakes or reverse past decisions.

    From my experience with the GMs I have faith that they will do the right thing whether that is to keep or lift your ban.

    Best of luck!
  • Scorpio remember me?
    Remember season 1 how you managed to get an impossible score in ZM ranked with a "4" player LOW LEVEL team? (actually 5 players with 1 suspicious leaving in the last second so he does not show on the result scoreboard but lets follow the rules and not accuse anyone here)
    Yeah, while I would only have you rank banned from ranked and scores removed I do see the justice happening here.
    Maybe you attempted to take a shortcut again and this time it did not pay off. What a cruel justice.
    7R2O8XH.png
    kED1qaf.png
  • CopyCat3 wrote: »
    Scorpio remember me?
    Remember season 1 how you managed to get an impossible score in ZM ranked with a "4" player LOW LEVEL team? (actually 5 players with 1 suspicious leaving in the last second so he does not show on the result scoreboard but lets follow the rules and not accuse anyone here)
    Yeah, while I would only have you rank banned from ranked and scores removed I do see the justice happening here.
    Maybe you attempted to take a shortcut again and this time it did not pay off. What a cruel justice.
    7R2O8XH.png
    kED1qaf.png

    ( except for the usual haters that have nothing good to say about anyone.They no doubt will add to this post shortly. )

    Glad to see you come help us, I hope you never see yourself in the shoes of CyberTwerk or Skorpio3 *. Then you will understand what we are talking about in this post. I won't be there to put stones in your way.


    good luck.
    Something dies in the soul when a FRIEND leaves.
  • I found a screenshot, please look at the dps score...

    https://imgur.com/a/fJj7OvD

    Already send a ticket.
  • Adamus89pl wrote: »
    I found a screenshot, please look at the dps score...

    fj3CerD.png

    Already send a ticket.

    Again, this screenshot doesn't show much considering your names are blurred. Good that you've send a ticket, be sure to inform them with as much detail as you possibly can. Keep us up-to-date on the response you receive.
  • Utmost wrote: »

    Again, this screenshot doesn't show much considering your names are blurred. Good that you've send a ticket, be sure to inform them with as much detail as you possibly can. Keep us up-to-date on the response you receive.

    Again, a lot of punctuation occurs at a very low level of difficulty. who wants the infamous reward of a level 5?
  • jucarma wrote: »

    Again, a lot of punctuation occurs at a very low level of difficulty. who wants the infamous reward of a level 5?

    What exactly do you mean by "punctuation occurs at a very low level"?
  • jucarma wrote: »

    ( except for the usual haters that have nothing good to say about anyone.They no doubt will add to this post shortly. )

    Glad to see you come help us, I hope you never see yourself in the shoes of CyberTwerk or Skorpio3 *. Then you will understand what we are talking about in this post. I won't be there to put stones in your way.


    good luck.
    Something dies in the soul when a FRIEND leaves.

    689K DPS on stage 6 is ridiculous and it might be bug but this didn't happened to me or any of my friends so i can't speak.. considering that this guy played with a PRO player last season, you never know xD. Sometimes cheaters get what they deserve.

    Adamus89pl wrote: »
    I found a screenshot, please look at the dps score...

    https://imgur.com/a/fJj7OvD

    Already send a ticket.

    I see 3000500 DPS on stage 1... Why don't you show us the names ?? maybe this is Scorpio3* on a different game. How do you even manage to reproduce this bug ?? From what i see here you guys managed to do it twice, once on stage 1 and second on stage 6, meanwhile me and my friends are playing hundreds of games and this never happened.
    I am aware of a bug with one of the ring's attribute that would kill bosses instantly and i've seen this happening on elemental temple and tital cidatel. If thats what you guys did then maybe the ban is fully deserved for abusing bugs.
This discussion has been closed.