after the migration my account is 0

LauttyARG

I migrated my CFES account to CFWEST and my account appeared at 0 without anything I lost my zp my gp my exp my rank lost everything as if I had never had anything this I think is a game error through the migration my CFES email is nicolascastro00 @ hotmail.com and my name is captain jager I made more than 20 tickets and all the GMs did not know how to give me an answer or they did not want to take charge and directly all of them did not give me an answer, they only invited me to create another ticket and when I did they told me the same thing again, that is, they made fun of one way why they didn't want to do their job