account hacked

NakedJesus

cant change pw with email for some reason. I have been trying to get my account back for months. i recently found my old email with the info with creation date, and security question, answer. I have sent mutiple tickets regarding this, with proof it is my account. i HAVE the creation date, security question and answer, registered email, and multiple screenshots of in game play and all the transactions dating back to 2015. the only thing i dont have is the birthday, for obvious reasons. however it seems i keep getting automated messages, " you dont have enough information for confirmation" umm. what? i literally provided EVERYTHING except for the birthday? do any GMs actually read the tickets?

NakedJesus

Oh I see. So Put N/A on the birthday. I’ll try again and hope it works. Dropped like 4K on this game. and i use gmail, but it still says "account unavailable for change" something like that

NakedJesus

Welp. Got the same automated message it seems

NakedJesus

i tried seaching up my name and it didnt show. they prob changed my ign and email. you think i have a chance to get my account back? i tried sending another ticket but it wouldnt let me put N/A on the email part.