CrossFire - "Error - Do you want to report?"

Hi, in this guide I will explain some steps on how you can solve the common error "Do you want to report?".
Please bear in mind - some of these solutions will work for others, some will not - if that is the case, contact support for further assistance.
Important 1:

First of all let's start with the basics, Windows Version. You have to make sure you are running the latest version of windows you have installed;

- Windows 7/8/10 - Make sure you have the latest update for your version which is available out there.Important 2:

Another common component in our computers is a processor and a graphics card, it is recommended that you have the latest update installed.
There are various of ways you can update your graphic card drivers;

NVIDIA Graphic Card Drivers
- These can be manually downloaded from the official website.

- Downloading it automatically/manually from GeForce Experience application.

AMD Graphic Card Drivers
- These can be manually downloaded from the official website. AMD provides two methods on how to download the latest driver, manually from the list or by using auto-detect software.

- You can also download the driver through the AMD Radeon Software.

Intel Graphic Card Drivers (These are chip-integrated graphics)
- Drivers can be downloaded from the official Intel support website.

- You can also download drivers by using their fast auto-detect software; Intel® Driver & Support Assistant (Intel® DSA)
Important 3:

Usually before installing a new graphic driver, it is recommended to use a cleaner to remove the existing or previous driver files, in case they are corrupted during installation.
This can be done by using; DDU (Display Driver Uninstaller) it is very safe to use and I highly recommend using it after few driver updates.

Display Driver Uninstaller is a driver removal utility that can help you completely uninstall AMD/NVIDIA graphics card drivers and packages from your system, without leaving leftovers behind (including registry keys, folders and files, driver store).

The AMD/NVIDIA video drivers can normally be uninstalled from the Windows Control panel, this driver uninstaller program was designed to be used in cases where the standard driver uninstall fails, or anyway when you need to thoroughly delete NVIDIA and ATI (AMD) video card drivers. The current effect after you use this driver removal tool will be similar as if it's the first time you install a new driver just like a fresh, clean install of Windows. As with any tool of this kind, we recommend creating a new system restore point before using it, so that you can revert your system at any time if you run into problems.

This software can be downloaded from their official website:

Please note; After using DDU it is recommended you restart your computer. Windows will automatically look for a graphics card driver, however, it is still recommended you download and install a new one.
Important 4.

Restart the computer after Important steps "1" or "2" or "3" have been done.Important 5

Now we move into Windows & Protection.

As CrossFire is a downloadable game and requires constant internet service to be connected. We need to allow it through Firewall Protection.

To do this, it's very simple:

Step1 - Click on the Windows logo or press the Windows key on your keyboard.
Step2 - Search or go to Control Panel
Step3 - In Control Panel, click on System and Security
Step4 - Click on Windows Firewall or Windows Defender Firewall
Step5 - On the left side, find an option “Allow an app or feature through Windows Defender“ and click on it.
Step6- At the top right above the list, you have a small button “Change Settings” with Administrator logo. Click on it and press “Yes”. (In some cases, nothing else is required to approve once clicked on “Change Settings”.
Step7 - At the bottom of the menu click on “Allow another app”
Step8 - Click “Browse” and locate the CrossFire game folder. (In my case its in
Step9 - Select “crossfire.exe” and press “Open”.
Step10 - Now in the list you will see “Client MFC Application” and click on “Add”
Step11 - In the list find “Client MFC Application” and next to it select two boxes; Private + Public.
Step12 - Click “OK”

Done. Important 6

Now we move into Windows Security.
This process will allow the CrossFire folder to be ignored by Windows Defender.

Step1 - Click on Windows logo or press Windows key on keyboard
Step2 - Search for Windows Defender or Windows Security and select it.
Step3 - Scroll down until you see “Virus & Threat Protection Settings”
Step4 - Click on “Manage Settings” and go down until you see “Exclusions”
Step5 - Click on “Add or Remove Exclusions”
Step6 - Click on “Add an Exclusion” and select “Folder”
Step7 - Find CrossFire folder (game folder)
Step8 - Press OK. Make sure you see the folder in the exclusion list.

Done.Important 7

Restart computer.Important 8

The CrossFire community usually has this type of issue whenever a new content update is added. This can be caused by so many things that are happening in the background of the crossfire.exe process.

Most common solution recommended is to change In-Game resolution.
Game standard resolution is 1024x768, try changing to; 800x600 / 1024x768 / 1280x1024 / 1366x768.

If error still happens, follow this next step.

Step1 - Go to your Documents folder.
Step2 - Click “CrossFire”
Step3 - Search “system” in CrossFire folder.

You now should see two files; "system.ini" and "system.dat"
One of these files is used for configuration and the other is used for verifying.

Step4 - Right Mouse Button click on "system.ini" file and use “Open with Notepad”.
Step5 - The file you need to find should have this: [Graphic]Resolution=1ColorBitDepth=1LightMap=0PVGun=1Effect =2
Step6 - Close Notepad
Step7- Delete the file from folder and bin

Final Step 1: Restart your computer

Final Step 2: Start CrossFire

Thanks. Cyber.need

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