HELP!! i cant login into any of my 2 accounts for some reason for the last 2-3 months

yesplease12

Ever since i upgraded my pc into windows 10 i cant loging into to game or the website. I just created a new account and i it logs in normally. I changed the password 5 times and i still cant login. Has anyone had the same issue? If yes please tell me how to resolve because z8 doesnt reply to my emails. And if i am hacked then please tell me if you have seen Morphine or Cyclizine (those are my accounts ingame names).

]K[illa

make sure your username/password isnt to long, a while back ago i made an account which was to long when trying to login to the game.

yesplease12

my username has 12 characters i dont think its too long and the password has less

Waiwio

There's only a way to know what is happening:

The password reset that you are sending, you are confusing with a different ID or you just aren't insering the ID corrently (since they don't send the ID to your email anymore). This is most likely the case.

You can try to send a ticket to them by creating a new account and sending a ticket from there, referencing your account(s) that you want to recover.

SweetOrange

Waiwio wrote: »

There's only a way to know what is happening:

The password reset that you are sending, you are confusing with a different ID or you just aren't insering the ID corrently (since they don't send the ID to your email anymore). This is most likely the case.

You can try to send a ticket to them by creating a new account and sending a ticket from there, referencing your account(s) that you want to recover.

UWU I like your name! uwu