what's going on !! WHY ?

so i was playing today and got errors like constantly every room i enter i get cf error (though i didn't lag my ping was entirely normal).

i was errored like 7-10 times ...... ok a transient instability in the servers but nothing important and i wasn't going submit a thread here BUT the last error caused the game to crash and it closed on its own ...... when i reopened the game i found this message !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!

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WHY ! i have n't done anything wrong it was all from the game itself i checked my internet connection and it was fine like every day !!
i then suspected it to be a bugged message and nothing will actually happen but when i relaunched the game it showed me that i'm actually blocked and the counter is ticking .... why !!!

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i know that GMs and everyone is in a weekend right now .... but i feel that my account isn't stable .... and i'm afraid this thing will cost me losing my honorable soldier ribbon this will really upset me ... although i haven't done any thing illegal i swear ... i was playing a sniper only FFA room before the last error that caused the game crashing !!!

i want to know why i'm blocked and if my ribbon will be ripped out of me or not please anyone explain this....

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