MP7A1 a.k.a. HK MP7A1 AFTER MIGRATION

Hello, after the migration i lost the gb gun - mp7a1 in eu, west its called hk mp7a1, i have send 2 tickets and in the first one i go replied that i didnt have it and i surely did, next one they said i had it only as temporary, nope again i had it permanently, why cant they just give it back? migration problem and they cant even fix the problem caused by migration.... please give me my mp7a1 !!!!!!!!!!!!!

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