the worst support in all games...

the worst support in all games...the worst support in all games...
only make bot or machine reply to us..

Comments

  • I can assure you that there are real people that read through every ticket and respond to it.
    You're going to get the same response(s) over and over again if you don't do as instructed or if you're trying to do something impossible.
  • [QUOTE=[MOD]4Real;n6879763]I can assure you that there are real people that read through every ticket and respond to it.
    You're going to get the same response(s) over and over again if you don't do as instructed or if you're trying to do something impossible.[/QUOTE]

    there is nothing impossible know that...
    my account banned from 2 years and i want return it back and i can pay to know the reason or know why i took this ban
    so this support not areally human ...

  • there is nothing impossible know that...
    my account banned from 2 years and i want return it back and i can pay to know the reason or know why i took this ban
    so this support not areally human ...

    If your account has been banned for 2 years already I wouldn't count on getting it back.
  • Utmost wrote: »

    If your account has been banned for 2 years already I wouldn't count on getting it back.

    Thats true. Support clearly wont do things when ToS tells them not to.
    I can understand tho that those conditions arent really fair.
  • I can confirm that a bot is not replying to you.

    Support will also tell you the reason why you were banned. Ultimately, if a response was already provided to you, that would be the same response you would receive after you send the 5th ticket.
  • [QUOTE=[GM]Lasagnya;n6879785]I can confirm that a bot is not replying to you.

    Support will also tell you the reason why you were banned. Ultimately, if a response was already provided to you, that would be the same response you would receive after you send the 5th ticket.[/QUOTE]

    im not a new player to do that with me
    i play from 2014 in this account and i can't make new account before i know the evidence .. 5 stars... +7x vip
    IGN:X.[G]eMy-

  • im not a new player to do that with me
    i play from 2014 in this account and i can't make new account before i know the evidence .. 5 stars... +7x vip
    IGN:X.[G]eMy-

    I'm sorry you didn't understand what I meant, I'll try and be a bit more clearer.

    On your first ticket you would have already been given an answer, as support would inform you of both the Violation and the Suspension Duration.

    Submitting a ticket about the same issue when an answer has already been provided to you will give you the same answer -- which is why it could feel like a bot was answering you. If you submit the same ticket 200 times you'll get the same response 200 times.
  • [QUOTE=[GM]Lasagnya;n6879876]

    I'm sorry you didn't understand what I meant, I'll try and be a bit more clearer.

    On your first ticket you would have already been given an answer, as support would inform you of both the Violation and the Suspension Duration.

    Submitting a ticket about the same issue when an answer has already been provided to you will give you the same answer -- which is why it could feel like a bot was answering you. If you submit the same ticket 200 times you'll get the same response 200 times.


    [/QUOTE]

    ok i speak now about problem and how no solve to it or at least know the evidence??
    GMS can't help
    support can't help
    pay can't help
    what can help in this situation i can't play again without know what happened to got this ban..?
    want make my account active .. and unbanned
  • You are right at all! I deleted crossfire yesturday, since they destroyed game with last patch, Fps drops are so anoying and they are not going to fix it.... how the hell half comunity have fps drop problem since last patch... Good bye Cf and worst moderators ever
  • i don't know how they treat us with this system.. system not fair and support is the worst
  • ImWolf1 wrote: »
    You are right at all! I deleted crossfire yesturday, since they destroyed game with last patch, Fps drops are so anoying and they are not going to fix it.... how the hell half comunity have fps drop problem since last patch... Good bye Cf and worst moderators ever

    Believe it or not Mods don't have the power to develop/patch any part of the game.
  • when all accounts unbanned or my account at least....
    permanently blocked from 2016

  • there is nothing impossible know that...
    my account banned from 2 years and i want return it back and i can pay to know the reason or know why i took this ban
    so this support not areally human ...

    i agree with u
  • when all accounts unbanned or my account at least....
    permanently blocked from 2016
    Believe you will not be back like you ever got a ban on another account and I was not helped by the non-help in asking the terms and rules of Smile Gate and I read the implication and found out that the reason why I was prohibited was that the account involved a person in Egypt and the other person in Qatar and we were playing the two on this account We spend money on this account knowing that we have not used any programs that are harmful to playing and hacking
    IGN: [Hell]Mark-
  • This is why I have learned not to involve anyone in his account to play
  • im 5 stars and know what terms say and know everything..
    they said i used 3rd program if you know everything we use in pc like facebook google chorme ... etc is 3rd program and they willn't give me at least save or evidence
    IGN:X.[G]eMy-
  • IGN_Galaxy wrote: »
    Believe you will not be back like you ever got a ban on another account and I was not helped by the non-help in asking the terms and rules of Smile Gate and I read the implication and found out that the reason why I was prohibited was that the account involved a person in Egypt and the other person in Qatar and we were playing the two on this account We spend money on this account knowing that we have not used any programs that are harmful to playing and hacking
    IGN: [Hell]Mark-

    You know you just admitted you shared your account with multiple people. this is not allowed according to the TOU.
  • Utmost wrote: »

    You know you just admitted you shared your account with multiple people. this is not allowed according to the TOU.

    Yes I learned this but it was too late because I did not read the terms of the game when I started playing

    I was young and I do not understand I'm 21 years old when I started playing was 13 years old
  • Utmost wrote: »

    You know you just admitted you shared your account with multiple people. this is not allowed according to the TOU.

    but at least warn us not give permanenlty block only...
  • im 5 stars and know what terms say and know everything..
    they said i used 3rd program if you know everything we use in pc like facebook google chorme ... etc is 3rd program and they willn't give me at least save or evidence
    IGN:X.[G]eMy-

    They will not give you evidence to recover your account. You should remember what happened
    They send you a message like this
    Hello,

    Thank you for contacting Z8Games Support Center.

    We have reviewed the dispute you submitted in regards to this account. Unfortunately, we have come to the conclusion that your account violated our Terms of Service and Games Policies.

    Please note that you are responsible for all actions taken on your account. This is our final decision, and we will not respond to any further requests regarding the same issue.

    Regards,

  • but at least warn us not give permanenlty block only...

    There are some rulles wich are written in any game game forum and i know for sure that "Sharing accounts is forbidden"in this game also .. and probably you will find info about this rule in CF global rulles also .. If you people dont read rulles before joining a game is only your fault . Dont blame Mods (wich actually cant do anything in this game except asking devs to look into the situation) .. dont blame Devs for baning you because you cant read rulles also ... and i saw something about money .. money cant solve everything .
  • Since you have received an answer and this thread has turned into just a rage thread, I will lock it.
This discussion has been closed.