Ribbon: Survey Says

Hey guys,

it seems that I can't get the "survey Says" ribbon but I finished a few surveys already.
Is the ribbon manually applied or why does it take so long? the first survey was about a week ago, today i did another one.
And I did finish the survey and got about 1k zp, not the 100 zp when being dq.

This also happened to a few friends of mine.

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