Perm Block? We are waiting
Hello,
many players were permanently blocked from the game for no reason. We have sent you enough support tickets and want to have a small statement on the incident here in the forum because no one reacts to our support tickets.
Please do not close this thread
We just want to know if we get our accounts again. It can not be that for no reason "Hacktool has been detected" comes and the System block the Accounts.
IGN: MatzeExoYT
many players were permanently blocked from the game for no reason. We have sent you enough support tickets and want to have a small statement on the incident here in the forum because no one reacts to our support tickets.
Please do not close this thread
We just want to know if we get our accounts again. It can not be that for no reason "Hacktool has been detected" comes and the System block the Accounts.
IGN: MatzeExoYT
Comments
-
TheShadowRo wrote: »1. There is always a reason for a permanent account block : another program running on background that interfeer with game protection, a virus or trojan, account sharing between 2 players ... etc
2. The only way to solve-it is to send a support ticket, because they are the only one who can investigate and see the block reason
3. only support staff can unblock accounts
i know it
but the support didnt answer the support tickets..
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