Ban with out reason or warnning

i don't know but this ticket say GM Reply and the color get red.. and there is no reply #NWO-161-91161 ...
Then my account will be unblock or no??? 1 year and 3 months enough to unblock my account???????
My account from 2014
ty

Comments

  • If was a temporary BAN then should be unblocked when ban time expire ( but max temporary ban time is 30 days ) ...

    ELSE

    for a permanent ban = FOREVER ... means will never expire and never be unblocked*.

    * Unless after a support investigation they conclude was a wrong protection game detection - and unblock account immediatly (but seems is not your case)

    P.S. Anyway you won't get any help on forum - you must deal with support center because they are the only one who can see all your account details

    so what benefits from my account now ???
  • I'm not a GM or a support staff - therefore i can't know what is your account status ...

    So i can't know <<what benefits from your account you have now>> ( i can't understand right what you are asking ... benefits ? what benefits ? )

    i mean what can i do now?? my account has permanently block with out know the reason or evidence or any thing..
    and i said what had happened to me ... and i saw the terms and i didn't wrong with any thing .
    so maybe i want ban from site better
  • Well if you already read terms and conditions then you learn that z8 can't be forced to explain any account decisions or to provide any evidence in order to explain the actions taked against any account.

    Therefore you have two major options:

    1. create a new account and play more carefully

    ( since a permanent block is not given only for haking, there can be other reasons, such as : share account to other player, abusing game bugs and glitches, insulting others players and keep have a bad behavior ... etc)

    2. Request to delete your banned account (there is no ban from web site, in worst case can be a block from using forum ) so you can go to https://www.z8games.com/myaccount.html and click on link to request account delete.

    Exactly this ^ none of us will know why ur acc was blocked. The only people who know are the GM's . So your best bet is sticking to tickets.
    Also the GM's do not answer to account issues here, therfore I'll close this topic.
This discussion has been closed.