Need Help .

Krystianb12

I've Sent a Support Ticket . Because i lost my password . I dont know my Email or Security Answer/Question i put down .Because it was time ago . It was replied that i need more info to prove that it is my account so , How else could i prove That it is my account.

Thanks .

Krystianb12

Anyone there ?

JigSawPeaces

I lost my email and security answer too

They refuse to give me the option to reset my email and security answer because I didn't have enough proof to show this is my account. Same issue as yours. I've tried literally everything

one_9

Well sorry bud. You are the responsible one to maintain your own info, not Z8.

Perhaps you can submit a "lost password" email to yourself. Log out and at the same place where you type in your credentials, just to the right of the SUBMIT button, click that "lost password" link. Fill out your email and you should be good to go.