Disconnected due to Incorrect player/map info - Updated post please read

Saidin

This is specifically for collection data with people who get this error.


If this disconnect happens to you can you please post:

Your In Game Name.

The Map You were playing on.

How many times a day this happened.

What other programs were you running in the background of Cross Fire. (things like xfire, or ventrillo, virus scanner etc)
Listing your processes can help too if you want to!


NEW INFO REQUIRED:
Please list whether or not you are on a router, and also what the manufacturer of your router is.

RiSiNSta

In Game Names I use are RiSiNSta or NIKESTA90.
Map: Alaska
How many times this happen? : Havent got a clue i dont count quite often.
I dont use background programs. Unless AVG is counted? -.-

JmEcHrYe

Name in game:_*[K]*_
Maps SD :EAGLE,PORT AND BLACK WINDOW
In mutation maps i only get in zone 13.
I get 5-6 errors on this maps. I dont play td maps sry...
And this is all my processes http://img641.imageshack.us/i/63108842.png/

]Orm

IGN : -[L]ithium*

Maps: it happens on all maps for me and can happen upto 8-9 times

i dont usually run other programs while playing except for normall windows xp processes
oh and my updated graphics by ATI


Processes:
http://i470.photobucket.com/albums/rr61/ormzii/untitled-2.jpg

Th3_V1P3R

IGN : [cee]

Maps : Most maps.

I might be able to play upto 3 hours a day, then error shows up.
Once it shows the error message, thats it, whatever the map is, I wont be able to play anymore that day..., The error will show up like 2-3 mins after I join a game once the error shows up.

EDIT : My Antivirus is ESET Home Security.

Firefox, Ventrilo, Team Speak 3, Xfire are the only things I normally run. My regular startup programs are:



My process are normally



with ventrilo, TS3 and Cross Fire.

The most frustrating thing about this error is that, it happens midgame, I have lost atleasy 4-8K XP from this error in my opnion.

Hope you find a fix ASAP

Thanks

IzConcept

ok! I have a personall fix for this, it may sound dumb but try this, it worked for me. Ok, so basically what i do is you hav to open your crossfire up cleanly or else you hav to restart your computer. What I just said means that when u start up crossfire, sometimes in the g4box or the crossfire loading screen b4 u log in the thing stops responding, so what you do is you wait it out for your login screen to appear. What I do is the moment the cf loading screen appears where it says loading all textures and stufff, what i do is i touch nothing, so my computer dosnt give a chance for the window to say "stopped responding". When i do this i play cf with abolutely no crashing, but when u close cf and restart it in the same windows seccion, it dosnt work, so you hav to get it the first try. So i hav to keep on doing this everytime i play cf and since my cf takes like an hour to load its sorta boring. anyways, hopes that helped:D

IzConcept

so basically what i described is when u click "start game" you don't touch anything, just let your PC load CF and go do sumting else

headshotmeif

Player name Darkevilsou
map play: all (Cross road most times)
every 2-3 min.... disconnect from serve due to incorrect mapping
Please help... I got kick from my clan cause I can't play.

H3llAngel

In game name: [H3ll]raiser
this happen to me every map and every mode
the most i can play is about between 5 to 10 minutes
and crossfire is the only running game.

xKinsumex

Your In Game Name.
-Kinsume

The Map You were playing on.
-It's happened on pretty much all of the SD ones, I don't play GM or TD so idk about those.

How many times a day this happened.
-Typically 5-10 minutes after I start playing, if I'm lucky. If not even sooner.

What other programs were you running in the background of Cross Fire. (things like xfire, or ventrillo, virus scanner etc)
-Ventrillo, xfire, avg pro and thats pretty much it for significant background applications. The other stuff wouldn't have any effect on it as its things like my sound setup and video setup and such.

H3llAngel

ohhhh yeah i also got like 50 more dessertion due to this problem
will this be fix too? or do something that it wouldnt effect my record

niqqerDAVE

For some reason, i only get this error when im on my Vista, my old XP never gets this problem

TheBest77

HI.
i have the last patch, end i have this problem: DISCONNECT SERVAR OR INCORRECT MAP!!
I have Windows 7 (64biti) end the last all update's.
What is rong ?

Kobooold

IGN: Idedu, -Idedu-

Maps: Ship, Blackwidow, port, the new zombie map

Times a day: Every couple games
Antivirus: avast! Programs: Xfire, firefox, itunes

123451324

ingame name: sweetvictor
i have no idea why but for the past 3 weeks when i log on i choose the game sever and all that then when i get in a game/match i can only play for about 1-3 min. before an error happens then it either says diconected from sever, failed to connect to server or just nothing and it when i press "ok" it logs me out and my comp. restarts
have any ideas how to fix this i really need some fast
thanks for your help

MasterOfSea

- Character's name: Spincel
- Problem occurred every time on every map. It happened even I did not go to the room.
- Processes in windows are normal, no antivirus running, some services are turned off as I usually did before it happened, no ventrillo or xfire.
- Other note: I was be able to play if I moved around the channel and server without getting any message. After like 5 mins did that, I could play game, but if I logged out and went back, it happened again.
One question related to this bug or problem. Will Z8Games has something to give back to the people who has this problem after fixing? Not me but the other people also got so many desertion in their record. Each time the disconnect happened, we lose 1 match as well as the desertion went up 1. It really affects us right now, not the annoying stuff but the records too.

ScaryCrow

IGN: careCrow
Maps: Powerplant,Alaska,Fortress, All Zombie Mode maps
How many times: everytime
Programs: Xfire Mozilla FireFox McAfee Advance System Care

ty for trying to fix this problem

MrChinito727

IN GAME NAME: ISSChinito
Maps: Every maps beside free for all ones
I disconnect in the middle of every game but i dont d/c when im in the lobby or choosing a room. This has been happening for the past week.
And i dont have anything else open in the background

LGTMaster

IGN= [LGT]Master
Maps=Port(Most of the time), Black Widow, Ship
Times=It happens 5-9 times and it gets very anoyying.

JAX_OP

I get D/Ced every single time...

Unless I run 2 crossfires it sometimes works.

xlSAGAlx

error

My name in game:xlSAGAlx
Map error:egypt , ship,alaska,crossroad , all.
between 5 and 10 minutes

http://img153.imageshack.us/img153/9550/imagemtmy.png

Thanks

JayDoubleU

Your In Game Name.
-JW

The Map You were playing on.
-Happens on any map

How many times a day this happened.
-Lately, after turning the computer on, ive been able to play the game with no problems for 1 session. If the game closes, the error begins after re launching the game. Sometimes a restart fixes it and lets me play again, sometimes it doesnt. weird eh.

What other programs were you running in the background of Cross Fire. (things like xfire, or ventrillo, virus scanner etc)
screenshot of my process list.

lilvkillaz

Name in Game Lilviets
It happens every map
AVG antivirus

waterfaucet4

error incorrect map

name in game:icedcafe get error all maps
AVG virus

Jamie3217431

my IGN is LazyEye or PurpleKushzz i get the error everytime i play and
as for background programs, i was running avast anti virus ( i tryed to play with it off and still does it).

happens to me in all levels

LunesB

InGame: lunesc, lunesd
Maps: All
Frequency: almost always between 1-5 minutes from when I start a match.

I collected some data in one of the other threads we had going, I'll share it again here.


From all the posts, it seems clear some of the things NOT causing this issue:

*/ Antivirus /*
Many of us experiencing this issue either don't have AV, or have different AV apps

*/ The players' network connection /*
Our routers / wireless / wired / network settings / etc were all working fine BEFORE THE PATCH. Also, for many of us, this is the only program having an issue, including other online games, internet browsers, w/e.

*/ What map or game style we are playing /*
I have seen it on all different maps, in all game types, and always at a different spot on the map, with different guns.

*/ Operating System /*
I have XP Pro, and I've seen many iterations of XP/MCE/Vista/7 mentioned as having the problem.


It seems clear that it's a bug introduced with the patch, and thus, nothing we can control on our end. However, we do have the clear indicators of THREE ERROR MESSAGES that can pop up and cause the game to close:
1. Incorrect Map Info
2. Disconnected From Server
3. Hack Tool Detected
('Incorrect Player Info' seems to be a different issue, when a player gets stuck somewhere, or is lagging possibly, not sure)

Since we can get one of these THREE ERROR MESSAGES, it seems like a good place to start would be to find out what can trigger these ERROR MESSAGES.

It's also very frustrating that there have been very active threads about this issue over the past 2 weeks, and we just now get a 'data collection' thread. Why would anyone want to buy ZP if this is how bugs are handled after a content patch?

Treze62

In Game name : Trezegoals
Same that LunesB.
Same error message, same frequency...

JmEcHrYe

I GET 5 DESERTIONS today !!! GMs to something.

destNN

IGN : .Famous[v]
Map :Factory
Time/Date : Thuesday 27 April
Programs : Xfire , TS3 , Ventrilo , Skype

MegaMunzta

IGN: WrSmega
Possibly every 4-5 minutes on all maps
I don't use anything else. (disabled avira anti vir and windows firewall) this is on 7 home prenium 64 bit

I have some sort of fix that will kind of give u less chances of getting the error

Google Game Booster and switch to gaming mode before playing Crossfire. it MAY reduce the problem, but it will not eliminate the problem completely. Tested this on SnD games and got through 2 matches (around 20 mins each) before I got a problem

KuiBap

IGN : *Vn*-PhiTinh
5-10 minutes
Map: all maps
WIndow XP
No background program :O still got d/c