Disappearing Coupons
Comments
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Just an update on the status.
We are working to give people who report this problem their missing coupons.
Our database tracks coupon distribution as well as the total number of coupons an account has received over time. Using this information we can tell when the reported account is true and has fallen victim to this bug.
This bug has been reported and we're working to try to find a reproduction and hope to see a fix for this in updated patches.
Please continue to report the In-Game Name of the account that might have had coupons go missing! -
coupons gone and wanting to buy zp
hey i want to buy zp for more gp but since i have went from 53 to 19 coupons without using them i am afraid to buy crates like i wanted cause if i win more coupons are they just going to go away ? or if i get my 53 back then will it wipe the new ones ...i was going to buy 20-40 bucks worth in the morning but i need to know ....will a gm pm with something? i sent a support ticket =-( -
please review my account, i seem to have around 20 coupons missing, i dont remember having bought anything with them since i was collecting for kriss, i haven't noticed this topic yet so i didnt know where to post, it was some time ago, please review
thanks, NyXz -
This message that says the problem will be fixed soon please be patient really gets on my nerves. Soon could be more than 2 months.
If i buy crates and win more coupons will i confuse the guys that try to find my missing coupons ?
prob dont buy more crates
just let them do their jobs, dont hinder their efforts -
Just an update guys. We're going to go through our database and make sure that the people who have informed us of this problem get their coupons back. As long as it matches up with our systems.
A solution is being worked on so hopefully in future updates this won't happen. -
Hm, interesting. Was there like a roll back or something in coupon information? I think I lost 1 or 2 coupons, nothing too serious but if its affecting alot of people it really should be fixed. Sitting at 25 coupons now. Hope my memory isn't failing me when I thought I got to 26 or 27 in recent days. Good luck with the fixing.
This discussion has been closed.
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