Sometrics and ZP awards

So... I've completed just about 10 offers via Sometrics last night. This would total over 15,000 ZP.. however after 3 hours of waiting and no points I decided to report the offers.

After receiving e-mails shortly afterwards about receiving my notifications and saying to please provide any evidence I have in a reply.. I replied directly to each e-mail after attaching the screenshots of my completing the offers.

I went so far as to even show that I got all the way to the silver offers just to make sure I did.. and all the offers require you to do is fill out the survey/form- and I made sure to double check that too!

It has been half a day now and still no points, not even a notification.. is this normal? Besides waiting longer (how long?) what do you all suggest I do?

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