Stolen Account Can`t recover.
Hi ,
My account was stolen in 2017 , i didnt realise at that time because i was not playing crossfire anymore at this time . Some mounths ago i wanted to play again and i realised that my account was stolen .
I sent like 7 tickets at the support but allways i get the same answer that the account informations that ive said there does not match with the account . But they ask me for the current email
addres that is linked to my account . Since the account got stolen i don`t have the power to know the current email addres linked to that account . I have an email since he changed the email
from my email addres to his email addres but he couldve change it again to another email addres that i cannot know about . Since i heared that you cannot change the secret question i still
remember the secret question so this account information i`m 100% it is true . They ask me for 2 transactions , i don`t know if you need recent transactions or old transactions are good too
but i gave them 2 old transactions from that account from 2014. Then i gave them the first name that the account had wich i`m 100% it is the one .
They ask me about the creation date and birthday but i created that account in 2010 so i just don`t remember anymore the exact creation date and i`m pretty sure in 2010 you didnt have to put in
a birthday when creating an account , but ive put in my exact birthday so if there was a option to set your birthday i guess it should be allright . So let`s see.
Correct answers
Current Security Question
Current Security Answer
[Optional]First in game name
Transaction 1
Transcation 2
Wrong answers
Account Creation Date
Date of Birth
Current Registered Email
[Optional]First email addres
I even write in the message details my old account passwords and emails , even gave them pictures when the hacker changed the email from mine to his + pictures of some tickets that i sent from that account .
Idk it just feels unfair that a hacker or what ever can just keep the account . And i know it was my mistake because i got hack but still .. if anyone can give me any ideas on what should i do would be apreciated .
.Thanks.
My account was stolen in 2017 , i didnt realise at that time because i was not playing crossfire anymore at this time . Some mounths ago i wanted to play again and i realised that my account was stolen .
I sent like 7 tickets at the support but allways i get the same answer that the account informations that ive said there does not match with the account . But they ask me for the current email
addres that is linked to my account . Since the account got stolen i don`t have the power to know the current email addres linked to that account . I have an email since he changed the email
from my email addres to his email addres but he couldve change it again to another email addres that i cannot know about . Since i heared that you cannot change the secret question i still
remember the secret question so this account information i`m 100% it is true . They ask me for 2 transactions , i don`t know if you need recent transactions or old transactions are good too
but i gave them 2 old transactions from that account from 2014. Then i gave them the first name that the account had wich i`m 100% it is the one .
They ask me about the creation date and birthday but i created that account in 2010 so i just don`t remember anymore the exact creation date and i`m pretty sure in 2010 you didnt have to put in
a birthday when creating an account , but ive put in my exact birthday so if there was a option to set your birthday i guess it should be allright . So let`s see.
Correct answers
Current Security Question
Current Security Answer
[Optional]First in game name
Transaction 1
Transcation 2
Wrong answers
Account Creation Date
Date of Birth
Current Registered Email
[Optional]First email addres
I even write in the message details my old account passwords and emails , even gave them pictures when the hacker changed the email from mine to his + pictures of some tickets that i sent from that account .
Idk it just feels unfair that a hacker or what ever can just keep the account . And i know it was my mistake because i got hack but still .. if anyone can give me any ideas on what should i do would be apreciated .
.Thanks.
Comments
This discussion has been closed.
Categories
- All Categories
- Z8Games
- 1 Z8 Forum Discussion & Suggestions
- 15 Z8Games Announcements
- Rules & Conduct
- 2.5K CrossFire
- 736 CrossFire Announcements
- 730 Previous Announcements
- 2 Previous Patch Notes
- 333 Community
- 12 Modes
- 397 Suggestions
- 16 Clan Discussion and Recruitment
- 89 CF Competitive Forum
- 1 CFCL
- 17 Looking for a Team?
- 530 CrossFire Support
- 8 Suggestion
- 15 CrossFire Guides
- 38 CrossFire Off Topic