12 days of christmas ribbon

SandraFrench

After the maintenance, am i the only one that still does not have it ? i already send a ticket, the answer was : " from our database blabla you can't have it" ( something like that )
While i'm pretty sure i completed everything, because i know what i am doing, and i received absolutly all the crate reward from this event.
They ask me to give proof, so i was suposed to take 500 screenshoot of everything i am doing as a "proof" ?
I send another ticket, to check the reward i had during the event period and after the maintenance.

What else can i do about it ? how did you solved it if you had the same problem ?
I am speechless about it now. I learned a lesson : spend money on something that is worthy and fair.

yonakaaaaaaa

Sry Bro no one can help you unless the support only
but if i had that problem i would solve it by giving them SS about the crates and how much coupons i get and gp ..... if i spined the crates and send another ticket.
good luck man i wish they solve it ;(

fl0rians

Me too, SD and MM reward missing.
There must be an error but the say everything is correct...
Several tickets have been closed without helpful answer.

olpers

You're not the only one. Their logs are inaccurate. They must update their systems.

I am waiting for my monthly mixup ribbon even after submitting 3 tickets.