So.... We wrongly punishing people now?

AlwaysSnipin

Taking a break from this whole community and probably the game due to not feeling safe at all right now, an recent event has.. scared me from playing the game and it is pretty quiet but I would think it would be best if everyone had a warning shot before actually getting killed.

So, a certain someone has been banned now I am not here trying to defend him since I cannot say he wasn't hacking or if he was since I am not him nor am I his computer but the way he has been treated is showing some bad signs of how the Support Team works. I have no problem with the GM's I have certain I like over others but I think that's just everyone so don't take this as some kind of threat or an attack cause I kinda like you lot, you seem to be learning from your mistakes... even if that means making new mistakes, it's the learning that matters the most here.

Actually kinda went off track anyway... this someone was banned for hacking which again I can't confirm myself, but it seemed to be one lucky gold headshot which we all have done before and it's probably BEEN done to us as well and I bet we all thought the player was hacking so who knows what luck and what is a cheat, am I right? I can see how this could become an issue with the people behind the Report not knowing 100% if it's luck or not but with it being a sketchy headshot you only gotta think that it was some kind of hack since there are many hackers in the game that are stupid enough to not hide their cheats so there's bound to be some people out there hacking but with a smart mindset to hide it while doing it. So let's say this person wasn't hacking and is trying to fight the issue since right now he is in the situation of losing his account that he has spent money on and time on just for it to be taken away from "luck", what should he do? Well of course he should contact the Support but oh wait... they have a very strong 'Once you're banned for hacking, you best learn from your mistakes and move on' rule so fighting an hacking case is pretty much impossible. So does the person now have to just accept the wrongly given punishment? I don't think so, actually I think the history behind him should kinda give you some kind of idea that he wasn't hacking and maybe that you know... it was only one kill that maybe just MAYBE it was a fluke but hey what do I know? There's nothing that can be done and this leaves this person in a sad place of realizing that his money has just been taken away from him for possibly no reason, now ain't that one bad way to treat someone that has been playing your game for years? Now this certain someone has tried to contact as many people as he can with it being mixed responses of it being final and it still being looked at so it's either the staff don't know what they are doing or they are just to prolong it long enough for the player to just give up and stop asking questions.

Now... the funny bit is... this isn't the only person that has gone through this. So there must be a problem with how the reports are taken or replays are broken cause right now you are playing with people accounts which isn't funny when you think that someone spent their working money on that same account that you will permanently ban in a second. There needs to be a way to get through to you lot on issues like this cause right now, it looks like one big joke.

Now this whole problem has been one of the reasons I am trying to stay as far away from Crossfire for the time being. I have had too many lucky shots or just a very good gaming mindset to look like a waller that I am scared to be reported one day and lose everything because I was "thinking" or I was "lucky". It's either I dumb down my way of playing or I just keep playing good and hope that someone doesn't report him cause I know i've been reported many times before so it's only matter of time that one of the staff opens that report from 2014 and my account is finessed.
Let's trying to learn from this mistake and resolve it as fast as possible and try not to scare players. Cause right now, you are giving players more reasons to not put money into this game.

P.S If you have nothing good to say, then don't say it.

Mastermann

AlwaysSnipin wrote: »

This someone was banned for hacking which again I can't confirm myself, but it seemed to be one lucky gold headshot

How can you be sure the replay that support received is "That one lucky moment" that we all get at some point? Without seeing the replay yourself there is no way to know if it's this moment, or if they genuinely cheated. (I don't personally think they're a hacker - but I also have no proof that they're not.)
Edit: I also don't believe they would ban for 1 lucky shot, maybe for a few in a row, but not for one.

All I'm saying is - we don't know if they've been wrongly punished or not, only they do, and we cannot fight for them without seeing it for ourselves.
That's the problem with this hack reporting - we get no evidence or appeal process - I'd like the chance to be given a clip and being asked to explain.

I've started to record any lucky shots I get with shadowplay because I'm scared of getting banned for no reason every time I hear about something like this.

AlwaysSnipin

master_mann wrote: »

How can you be sure the replay that support received is "That one lucky moment" that we all get at some point? Without seeing the replay yourself there is no way to know if it's this moment, or if they genuinely cheated. (I don't personally think they're a hacker - but I also have no proof that they're not.)
Edit: I also don't believe they would ban for 1 lucky shot, maybe for a few in a row, but not for one.

All I'm saying is - we don't know if they've been wrongly punished or not, only they do, and we cannot fight for them without seeing it for ourselves.
That's the problem with this hack reporting - we get no evidence or appeal process - I'd like the chance to be given a clip and being asked to explain.

I've started to record any lucky shots I get with shadowplay because I'm scared of getting banned for no reason every time I hear about something like this.

That's why I stated that I can not confirm that he hacked or not. It's the way the situation is being handled is what's bothering since it's in still a case they are having mixed opinions on. The person cannot defend himself at this stage which is quite unfair if he didn't actually cheat in the first place, it's not great being left on a 50/50 but they go 100 on the punishment while stating that they are still looking into the case cause then it's clearly not a 100% confirm finish report.

Shadowplay is a good idea but I don't know what the difference between luck and skill so I won't even bother recording everything I do.

Mastermann

AlwaysSnipin wrote: »

Shadowplay is a good idea but I don't know what the difference between luck and skill so I won't even bother recording everything I do.

Same here lol, but I'd rather have a very amateur game recording on my HDD than have nothing to defend myself with.

But yeah, they should only ban if like 80% of them are sure they're a hacker - 50% and you really cannot be sure either way

PooyanTemp

Could anyone PM me who we're talking about in this thread? Thank

Tails100

master_mann wrote: »

How can you be sure the replay that support received is "That one lucky moment" that we all get at some point? Without seeing the replay yourself there is no way to know if it's this moment, or if they genuinely cheated. (I don't personally think they're a hacker - but I also have no proof that they're not.)
Edit: I also don't believe they would ban for 1 lucky shot, maybe for a few in a row, but not for one.

All I'm saying is - we don't know if they've been wrongly punished or not, only they do, and we cannot fight for them without seeing it for ourselves.
That's the problem with this hack reporting - we get no evidence or appeal process - I'd like the chance to be given a clip and being asked to explain.

I've started to record any lucky shots I get with shadowplay because I'm scared of getting banned for no reason every time I hear about something like this.

^This

I doubt they'd ban someone just for ''1 lucky headshot''. Support was 100% sure that he was hacking and banned him. He should learn from this and move on. Don't hack and you won't get banned.

SandraFrench

I do have the same fear, almost 8 years on this game, i heard very often " hak you banned i repport you blabla"
Currently, i have my HSR and verything is clear, but the fear of being banned is here.
For some simple reason : i like to rush in SD, multi kill happen. - I regulary do random lucky shoot ( just my mind knowing where my team mate have been killed, guessing position based on what happened on the map etc ) - regulary checking camp spot and acting like there is someone, and trust me there is often someone !
( or i would not doing it )
I wonder if when someone is repported, they do "deeper" investigations ( if a cheat program have been used or not )
As you can see i'm not a forum rat, i prefer playing, but i do have this fear, and i'm not the only one ( even more since 2 years ago, a very good friend of mine was playing with me and got a permanent ban )
But maybe i should choise better friend.... maybe... maybe not, maybe he's a liar... maybe not...

Must be the worst feeling to be banned, " all this time and cash gone as fast as the speed of light )
For this reason i do less deposit, i have enough VIP and cool weapon, but only for other reason, this WeiWei or whatever that give me advertissement or warning or whatever while i don't even see the infaction in my post.
The ( almost ) fake offer via razer with chroma sale.

Probably time for a break, suposed to be fun game, not to be stressed. I don't even know why i'm posting this... i feel like some responsability job around z8 /smilegate / whoever are runned by underage kids that feel like cops.

[GM]Kanadian

We do not discuss account bans publicly, and we do not discuss other accounts except with that account owner. Thanks for your input, guys!