bug about playing time and EP problem

lnca

I played the game for at least 30 hours during the event but I have not recieved any EP and couldn't finish the events because the system doesn't count my playing time. I want to receive all EPs that I deserve and I want to finish the current event. there are tons of players who have the same problem. Why doesn't anybody fix that problem? Thanks to the event and the failed system, I will finish 2017 with dissapointment.
Such a great event!!!
Please add your comments.

Thanks.

aboreda88

Don't worry its just bugged and they gonna give it soon and this post shouldn't be here