This freaked me out

Dakrori

Are z8games fooling me ? I’m getting the same reply through 8 consecutive tickets regarding my lost account , I provide them with my info and I get the reply of that the info are either not on their records or incorrect !!! Well I recovered my account using the same info through the same support team I suppose a couple of years ago and they were correct. How could they be wrong now huh ? ( info like the first in game name etc ( unchangable) )This is a complete mess I need A GM to see this please !

Medusa4vver

Well, I've faced the same problem till I just lost hope. I did recover it before and now it's just saying that it doesn't match their records. Amd I don't see how am I able to provide them with the "current email address" while I'm requesting to recover it.... I could've got it automatically if I have or even know the current email address, no?
So it's really upsetting seeing how it got downhills tbh.

Lindale

Had a similar experience. Had to reset character and log in. However CF may or may not even actually attempt to resolve these issues is lost on me. I've lost weapon stashes. items and GP, only help received was asking me to change log in.

IGN_Galaxy

Yes wait for a response
GMs

PureDrag

hope you get it back and be welcomed back to the game