I have been banned for nothing?

Hello everyone
I was logging into my account like always
I have played for a while then i left the game for some hours
When i back i see messages says:
Server is full
Disconnect from server
Your account has been permanently blocked..
But i've never open hack iam a clean and legit player
I have send a support ticket but the answer that i'm a hacker????
If i'm a real hacker could you guy's show me the replay file that i hack in???
That's not even fair when hackers in every room and the legit players getta banned
I need any gm answer me immediately but not with the same c/p message
Thanks,
IGN: iNoah

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