ticket

I just sent a ticket to support asking for a missing ribbon and they replied "thanks for the report it we forward it to other department"

instead of put the ribbon I'm qualified for on my profile they gave me some copy paste response that have nothing to do with the ticket topic and moved on(exactly the same response that I seen in multiple other tickets)

lol just lol

so I'm going to get my ribbon or what?

Comments

  • ginzib wrote: »
    I just sent a ticket to support asking for a missing ribbon and they replied "thanks for the report it we forward it to other department"

    instead of put the ribbon I'm qualified for on my profile they gave me some copy paste response that have nothing to do with the ticket topic and moved on(exactly the same response that I seen in multiple other tickets)

    lol just lol

    so I'm going to get my ribbon or what?

    Which ribbon are you referring to?
  • ginzib wrote: »
    I just sent a ticket to support asking for a missing ribbon and they replied "thanks for the report it we forward it to other department"

    instead of put the ribbon I'm qualified for on my profile they gave me some copy paste response that have nothing to do with the ticket topic and moved on(exactly the same response that I seen in multiple other tickets)

    lol just lol

    so I'm going to get my ribbon or what?

    They're not just going to take your word for it and hand you a ribbon without making sure you've earned it first, so they have to send it to a team to investigate.

    When did you qualify for the ribbon, and which ribbon is it? It can take up to 48 hours for them to show up sometimes.

    Edit: Ninja'd by 6 minutes. I should probably refresh tabs before posting comments.
  • Which ribbon are you referring to?

    The credit to the clan ribbon
  • ginzib wrote: »
    The credit to the clan ribbon
    This ribbon is currently being looked into as a few people have reported it may have a bug involved. I will let you all know when we have more information regarding it.
  • This ribbon is currently being looked into as a few people have reported it may have a bug involved. I will let you all know when we have more information regarding it.

    oh ok thanks
    sorry for being rude in the begin
    have a nice halloween