Invalid Item Information

OverDoesJ

"Invalid item information" shows up after purchasing ZP from Razer zVault. Please fix the problem. Thank you. Urgent!!!

Abel95

Please send in a Support Ticket and they will fix the issue for you.

The13Cross

OverDoesJ wrote: »

"Invalid item information" shows up after purchasing ZP from Razer zVault. Please fix the problem. Thank you. Urgent!!!

I think its mainly caused by those who pre ordered the deagle vip because logging in with an alt that didn't pre order did not receive this error

Abel95

The13Cross wrote: »

I think its mainly caused by those who pre ordered the deagle vip because logging in with an alt that didn't pre order did not receive this error

No, it was due to players buying ZP through Razer zVault but that should be fixed now.

OverDoesJ

I was literally purchasing the IGN change, and right after I changed my IGN I got kicked out and never be able to log back in again.

OverDoesJ

Hi, can i please ask how long it takes to fix the issue? thank you

Abel95

OverDoesJ wrote: »

Hi, can i please ask how long it takes to fix the issue? thank you

Once Support reply back to you, it should be fixed so roughly within 24-48 hours. Sometimes sooner.

crayzplayer

game when will be open

Abel95

crayzplayer wrote: »

game when will be open

Please be patient. You be able to play the same soon.