crossfire profile bug. I can't see my weapon.

Hello. I don't know this is the right place for this but, i have a problem. On one of my crossfire accounts, i have m4a1 custom ult. gold (perm). I can't see this weapon at my crossfire profile on website. I have some pictures about it but i dont know how to share pics. here.

1. the weapon received about 2 months ago.

2. it is in my bag 2, all this time.


https://hizliresim.com/1gQvPD = you can see from here, weapon is missing.


https://hizliresim.com/ZEbk1Z = and this is in game picture, my weapon is there.

i guess its a bug, please fix this bug,

thank you.

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