permanently blocked (respond)

I just wanted to respond to the crap you just said to me [MOD]Jessy*_*
1- I've seen {GM}kanadian responding to some tickets and as far as i know he's capable of helping me even if the policies would not allow him because i am innocent.
2- why would i contact the support staff when i got all of my info secured? Normally when you find suspicious behavior of your account, you just go and change your PW. ... i never thought the obsessed who stole my phone would ever look up and try to violated my account as it's been a long while since i have lost it.
3-Obviously, i did not sign up and invest money in my account to get blocked for life, this policies are harsh and what should have been done is that i get warning by blocking my account for a day or sending me a warning message.
4-We all know that Cross Fire Support repeatedly sending the same unhelpful messages no matter what your message is about ... the support couldn't help me much when i informed about my stolen data that was saved on my phone (it's an accident, who would lose his phone intentionally?)
5- i have been honorable solider for almost two years which means i never used any kinds of hacks which means i literally have no reason to use it.
All i am asking is CF to be flexible with issues and decrease the suspension duration as it was my responsibility losing my data.
i would wait millions of years to unblock my account because i truly love it.

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