MM Server Connection Failed

When i log in the game and click on NA1 it first stays on step 2 which i believe is supposed to be 4 and a couple seconds Later "MM server connection failed"
I have
-Reinstalled
-Rebooted router
-Cleared my dns cache
-Contacted ISP and they said everything was fine.

The only way i could play is with Vpn which is kind of ridiculous since 80 is added to my regular ping of 60
I live in Edmonton Ab
My internet is good.
I have basically done everything i can find online and not a single thing works.
And yeah my Firewall and antivirus are both off.
If a mod sees this please forward it to a GM.
I already sent a ticket but i will have to wait till Tuesday because of the Civic Holiday.
This started on August 3rd or 4th i believe.
I can Join NA2,3,4,5 and most of the Uk servers fine but i play in NA1 so that is my main concern.

Comments

  • [Beast] wrote: »
    When i log in the game and click on NA1 it first stays on step 2 which i believe is supposed to be 4 and a couple seconds Later "MM server connection failed"
    I have
    -Reinstalled
    -Rebooted router
    -Cleared my dns cache
    -Contacted ISP and they said everything was fine.

    The only way i could play is with Vpn which is kind of ridiculous since 80 is added to my regular ping of 60
    I live in Edmonton Ab
    My internet is good.
    I have basically done everything i can find online and not a single thing works.
    And yeah my Firewall and antivirus are both off.
    If a mod sees this please forward it to a GM.
    I already sent a ticket but i will have to wait till Tuesday because of the Civic Holiday.
    This started on August 3rd or 4th i believe.
    I can Join NA2,3,4,5 and most of the Uk servers fine but i play in NA1 so that is my main concern.

    same problem here. since may. Untill now everyone who had this problem had a fiber optics internet. Do you have it aswell? Maybe we should make a collection Thread about this issue to get some more informations because its not fixed since 3 months and thats very annoying.
  • Since quite a number of people seem to be experiencing this issue, it would be nice to have all the information consolidated in one thread (having all the information in one place will help the devs identify and address the issue faster), so please post your issue in the official server issue thread: http://forum.z8games.com/showthread.php?326117-Server-issue-Report-here. Thanks!

    -edit- Actually, please post them here: http://forum.z8games.com/showthread.php?326066-MM-Server-Connection-Failed

    Make sure you provide as much information as possible, including:
    For example:
    In which Server have you experienced the issue? NA1
    What kind of Issue have you experienced? Failed to connect to Host server
    At what time ( server time) did you experienced this issue? 7:09PM EST (make sure you put timezone down)
    Do you know if this happens in any other Server/s as well? If yes Please name the Server/s. NA2 is having the same issue
    Do you know which Server/s are working so other players can switch to this Server/s? If yes Please name the Server/s NA3 is working
    What have you done to try to fix the issue? I have reinstalled, closed all other programs, made sure it is added to firewall exception, etc and it still didn't work

    If you have more info feel free to write it down. More info helps to solve the issues faster.
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