Support ;-;

How do I get support to properly answer my questions ._.

>Sends a ticket 3 months ago to change an email on an account: "wait 90 days"
>Sends a ticket today for same thing: "wait 90 days"
>Sends another ticket asking wait 90 days starting from when: "wait 90 days"

I'm tilted.

Comments

  • Try to get a GM on forums to help you 1:1 with your ticket.
  • oSasuke*** wrote: »
    Try to get a GM on forums to help you 1:1 with your ticket.
    Thats not how to get things.

    However, it sounds to me like your email was changed via support after the 90 days but before you got your ticket in. The 90 days is from the last time someone changed your email via support. This means if the person who stole it has your information, and he switches it exactly on the 90 day period from when he switched it before, you're out of luck. Protip: Don't let your info loose.
  • Thats not how to get things.

    However, it sounds to me like your email was changed via support after the 90 days but before you got your ticket in. The 90 days is from the last time someone changed your email via support. This means if the person who stole it has your information, and he switches it exactly on the 90 day period from when he switched it before, you're out of luck. Protip: Don't let your info loose.

    Protip: close teamviewer before going afk ._.

    Edit: can I know the date the email was changed tho? :(