I want to be reassured about his health

GeneralZezo2

I want to be reassured about support team health...i'm sure they are sick

i asked them for help about last ranked match event
because i didn't receive my ep

they told me :

Hello,

Thank you for contacting Z8Games Support Center.

We would like to thank you for bringing this issue to our attention. We have forwarded the information to the appropriate department and they will begin an investigation.

We thank you for your patience and understanding, and we apologize for any inconvenience this may have caused you.

Regards,

Z8Games Support
www.z8games.com/termsandcondition.html

thats mean for me : no ep for u ..bye .
i don't trust z8 support team any more
they didn't fix servers for a month now and they cant even give us our ep
R.I.P CF

IMChuck

They are to busy with livestreaming, new events and new guns, there is just no time for servers or other important things. I guess they have way to much 'fun' in their office.

GeneralZezo2

imchuck wrote: »

they are to busy with livestreaming, new events and new guns, there is just no time for servers or other important things. I guess they have way to much 'fun' in their office.

haha !

[GGamer]

I'm missing some EP too. Maybe they will give us those missing amounts later. It doesn't have to be on the same day you submitted the ticket, does it ?

Werdna88

If you call the hospital reception is going to direct you to the appropriate person.
Sometimes an issue is being investigated and the issue will be dealt with the technical department . Like if the database isn't reading your info correctly they need to figure out why. Something like that is a different person than the one answering your ticket.

So long story short, yes things go off to different people tobe dealt with.

720p

Didn't receive any EP for ranked event... Sent ticket and got same reply... 2nd ticket, they just closed it lol

later they're just gonna say you didn't complete the event and gg.



Every single EP event so far has problems...

[GM]Kanadian

I promise we're all in relatively good health. The response you got means that the team is launching an investigation into the issue. We could easily just give you the EP right away, but then that wouldn't solve the issue for anyone else who had it. So we are investigating, and will find a fix, and the people who earned their EP will certainly get it.

720p

[GM]Kanadian wrote: »

I promise we're all in relatively good health.

Can't say the same for the servers...

GeneralZezo2

720p wrote: »

Didn't receive any EP for ranked event... Sent ticket and got same reply... 2nd ticket, they just closed it lol

later they're just gonna say you didn't complete the event and gg.

Every single EP event so far has problems...

not you and me only ...

[MOD]Andrew wrote: »

If you call the hospital reception is going to direct you to the appropriate person.
Sometimes an issue is being investigated and the issue will be dealt with the technical department . Like if the database isn't reading your info correctly they need to figure out why. Something like that is a different person than the one answering your ticket.

So long story short, yes things go off to different people tobe dealt with.

I know well and more than any one who needs treatment for at least vanity

[GM]Kanadian wrote: »

I promise we're all in relatively good health. The response you got means that the team is launching an investigation into the issue. We could easily just give you the EP right away, but then that wouldn't solve the issue for anyone else who had it. So we are investigating, and will find a fix, and the people who earned their EP will certainly get it.

@GM
I am very happy because you are in good health and I hope that God bless it
I'm not here to do problems because they already exist and the fact that you are continuing to fail
event after event ,,,,fail after fail
At least I will still have the courage to speak.

PyrateX

720p wrote: »

Can't say the same for the servers...

That Burned.. LOL

[GM]Kanadian

Closing this since we have addressed the issue of the original topic and because people are getting off topic with server issues, etc. If you have an issue connecting to the server for whatever reason, please send a ticket and it will be looked into