waste of time! and noone care omg?

7ossama5oia · May 2017

i asked you guys before when you will fix your site and added the balance of that EP? GM Kanadian said shortly it will fixed but i waited 12 days from sending a support ticket and no one answear just we will fix !! how come you cant fix this issue 12 days with out EP shop and i have EP there want to use it ! i dont care for the game crach or not fail or not i need to fix my EP shop -_- !!
always says
PLEASE REFRESH THE PAGE, OR TRY SIGNING IN AGAIN.

kebapfreter · May 2017

well, for me the shop works fine.
I would suggest using a different browser/computer to check where the problem lies

CamelSoldier · May 2017

kebapfreter wrote: »

well, for me the shop works fine.
I would suggest using a different browser/computer to check where the problem lies

That would be your instinct, however that is a legitimate bug, that has affected accounts. To prove it affects only some account for whatever reasons, I tested mutliple account using Firefox, Chrome, Opera and Explorer. out of 4 accounts 2 are affected and no matter which browser you use, you get the refresh page or login message where the EP balance would be. GMs are aware of this issue and they have collected IGNs that have been affected and are waiting on the developers to fix that issue. My main account is not affected thankfully, but other Friends and other alts are have been tested using multiple browsers and does not solve the issue. It would seem those IGN data has been lost somewhere a long the EP Shop database.

Let's hope for those players affected, get the fix during the Big June Patch, they have waited long enough.

kebapfreter · May 2017

CamelSoldier wrote: »

That would be your instinct, however that is a legitimate bug, that has affected accounts. To prove it affects only some account for whatever reasons, I tested mutliple account using Firefox, Chrome, Opera and Explorer. out of 4 accounts 2 are affected and no matter which browser you use, you get the refresh page or login message where the EP balance would be. GMs are aware of this issue and they have collected IGNs that have been affected and are waiting on the developers to fix that issue. My main account is not affected thankfully, but other Friends and other alts are have been tested using multiple browsers and does not solve the issue. It would seem those IGN data has been lost somewhere a long the EP Shop database.

Let's hope for those players affected, get the fix during the Big June Patch, they have waited long enough.

oh, so that's the case.
nvm then :d