where is the support!!

7ossama5oia

i have send a support ticket about the ep bug in the site the ep balance not showen ! i send the ticket from 14 may and no answer ! 3 days ago and nothing? no one care! or what?

iDupree_

They don't work weekends. Maybe if they don't reply today, send another ticket tomorrow.

7ossama5oia

iDupree_ wrote: »

They don't work weekends. Maybe if they don't reply today, send another ticket tomorrow.

them weekend ends in monday! its wednesday?

iDupree_

7ossama5oia wrote: »

them weekend ends in monday! its wednesday?

Still, if they don't reply today, maybe send a new one tomorrow.

[GM]Kanadian

You will not need to send a new ticket. This issue is currently being looked into, and support has been asked to hold all tickets so that we can have the ID's of those affected by the problem. When it is solved, they will respond to your ticket telling you such.

7ossama5oia

[GM]Kanadian wrote: »

You will not need to send a new ticket. This issue is currently being looked into, and support has been asked to hold all tickets

How long will this problem take to solve because it took a long time I do not blame anyone but it really took a long time

[GM]Kanadian

7ossama5oia wrote: »

How long will this problem take to solve because it took a long time I do not blame anyone but it really took a long time

I understand the frustration. It should be fixed shortly. It was a rather peculiar issue.