Crossfire Account

ProFighterrr

I been playing crossfire since 8 years, I never hacked but today I come online and it says permanetly banned, I submit a ticket and GM are not ready to help all I see is automated message.. I explained them someone probably messed around with my account and I told them to do proper investigation and have a look at ip address where it was getting logged in. Cause I live in Canada Toronto if is getting logged in from somewhere else or outside the country is not me. How can crossfire to be unfair with me while I wasn't using my account. I spent so much money in it and 8 years of time and I believe it was waste of time to stick with crossfire where GM or crossfire support is not ready to help at all. I hope one day, crossfire get better with support so you don't lose players. I kindly asked them if they could show proof against me so I could justify them they are not helpful. All I see is automated message. Very bad service. I looks like crossfire only wants to make money but not help members.. crossfire was helpful when it released subagames. Now all I see crossfire cares about making money they don't care if they lose players. It was waste of time.Thank You

GhostModee

Don't account share simple.
No one here on forums can help you.

Mastermann

GhostModee wrote: »

Don't account share simple.
No one here on forums can help you.

I don't think he's saying he shared his account, to me it looks like he wants the GMs to check his IP/location because he thinks someone else got into his account from elsewhere.

ProFighterrr

Yes that's what I mean but all im hearing from them is " This is our final decision" They don't want to do proper investigation, what kind of customer service is this where they don't want to have a look.

With3M4mmuT

ProFighterrr wrote: »

Yes that's what I mean but all im hearing from them is " This is our final decision" They don't want to do proper investigation, what kind of customer service is this where they don't want to have a look.

It's the owners responsibility for anything that may happen on the account.

[GM]Kanadian

As mentioned, we do not ban people. We ban accounts. In this case, if your account was found to have violated the rules, the account will be banned, regardless of who the person was on the account when it happened. You may have accidentally given your information to someone, you may have been keylogged, etc. But if your account is banned it is for a reason. Please send a ticket, and the response you receive will be your answer. Also for the record, there are no 'automated messages'. Support is a team of real people and I can see them from my desk.