Problem Failed to connect to server

This problem still exists for me. Is there a solution to this problem that we are experiencing since the last update?

149251652634711.png

In addition to the instability of Ping

Cairo
TE Data
156.196.235.186

Comments

  • Try this:

    *Turn your router off for 10-30 mins then turn it back on then see if you can play.

    or

    1- Turn your router off, wait 10-30 second then turn it back on.
    2- After turning it back on, press Windows key + R then type ipconfig /release and click OK (or in Start menu, type run)
    You won't have internet access after this step, but the next step should restore it. Also, you should wait 10-30 seconds before doing the next step.
    3- Open that window again and type ipconfig /renew then OK
    4- Open it again and type ipconfig then OK
    P.S yes there is a space between "ipconfig" and "/"

    or

    *Enter a game that already started. Don't start with them, start later on.

    *You could also try playing at a different time.

    Notes:
    -If you entered a game and you got the error and you can see clan marks in the lobby (like water marks), you should enter a different room then try again with the room you wanted to enter first because you may get the same error if you try again with the same room.

    -If you can open the waiting list(that you see in the lobby before you enter a room next to Friends list) while you are inside a room, you will mostly get that error.

    - As a sign that you will surely get that error:
    *if you can't change bag or change to secondary weapon or so, this means you will get that error.
    So, I would suggest waiting for 30 seconds(or a little more) in base before moving. If those 30 seconds(or a little more) passed and you still can change your weapons, you wouldn't get that error.
    If you can't change weapons, you should just leave before you get that error and get kicked out from the room. If you left you will still be inside the room so you could try again but if you didn't leave, you will get kicked out of the room and it might become full when this happens.
    But, if you left the game before the error pops up, you should wait a few seconds before trying again because if you just enter again instantly, you may get that error and this time you will be kicked out of the room.
    In those few seconds mentioned, if there's a space in both teams, you could try changing teams.
    If you can't change your team, you should wait.
    If you can change your team, you can try again and enter.

    These are most of the stuff I noticed, and I hope one of them helps.
  • Has been tried on more than one device and the same problem .. This problem in Egypt in general
  • ASDfdfffd wrote: »
    Has been tried on more than one device and the same problem .. This problem in Egypt in general

    Send in a Support ticket and they will check it out for you.

    Link: http://support.z8games.com/us/index.php?/Tickets/Submit