XGINCODE3 bug
The problem started 3 days ago when i was logging in and at the time i log in and the servers list appears the game closes with a message from XGINCODE3 telling me that they detected a 3rd party program and i swear to the god there isn't any other thing was opened that can affect CrossFire.
The weird thing is that 4 days ago the game was working properly and on the next it didn't and i didn't change anything and it isn't an account problem because my account opens normally on another devices (e.g. my friends device).
I also sent an email to XGINCODE3 support followed the the steps they gave me and the problem still persists.
i also sent a support ticket and followed the steps they gave me but the problem still there!!
So, could you please tell me what to do i can't log in?
The weird thing is that 4 days ago the game was working properly and on the next it didn't and i didn't change anything and it isn't an account problem because my account opens normally on another devices (e.g. my friends device).
I also sent an email to XGINCODE3 support followed the the steps they gave me and the problem still persists.
i also sent a support ticket and followed the steps they gave me but the problem still there!!
So, could you please tell me what to do i can't log in?
Comments
-
It may be helpful if you could provide information on the device you're using that's giving you problems. Operating system, graphics card, etc etc. It may also help if you could grab a screenshot of all processes that are running as it could potentially be something you don't know about in the background. The fact that your account works on your friends device but not yours tells me it's an issue with your device hence more information is needed concerning your device.
I know one thing that has gotten a few people in the past has been VPN clients. VPNs are prohibited on CF. Not saying you're using, as I don't know. Just that if one is on your device and active it will likely result in you getting blocked from playing CF. -
It may be helpful if you could provide information on the device you're using that's giving you problems. Operating system, graphics card, etc etc. It may also help if you could grab a screenshot of all processes that are running as it could potentially be something you don't know about in the background. The fact that your account works on your friends device but not yours tells me it's an issue with your device hence more information is needed concerning your device.
I know one thing that has gotten a few people in the past has been VPN clients. VPNs are prohibited on CF. Not saying you're using, as I don't know. Just that if one is on your device and active it will likely result in you getting blocked from playing CF.
no ofc i don't use VPN, and this is screen shots for my processes that are running when cf is excuted.
https://postimg.org/gallery/f1r8srx8/d0cb1e50/ -
dfgadhkndjva wrote: »no ofc i don't use VPN, and this is screen shots for my processes that are running when cf is excuted.
https://postimg.org/gallery/f1r8srx8/d0cb1e50/
All I can see that seems to be perhaps out of the ordinary, one of which I wouldn't think would have any bearing on CF.....is:
-Why are so many Google Chromes running in the background processes? Don't think it'd be an issue and it's clearly not using up memory...but wow....
-WINSNARE not sure exactly what that is...but when I googled it, I got treated to websites telling you how to remove the winSnare virus. Now if that's what is or isn't effecting CF...I don't know....but it doesn't sound like it's a good thing regardless.
I don't see anything else that sticks out to me....however, I also wonder if your AVG has updated recently? If so....do you know if it updated right before you ran into this problem? I know sometimes Anti-viruses and firewalls can get in the way and need to be configured but i'd you'd have that taken care of unless an update changed something around on you. -
All I can see that seems to be perhaps out of the ordinary, one of which I wouldn't think would have any bearing on CF.....is:
-Why are so many Google Chromes running in the background processes? Don't think it'd be an issue and it's clearly not using up memory...but wow....
-WINSNARE not sure exactly what that is...but when I googled it, I got treated to websites telling you how to remove the winSnare virus. Now if that's what is or isn't effecting CF...I don't know....but it doesn't sound like it's a good thing regardless.
I don't see anything else that sticks out to me....however, I also wonder if your AVG has updated recently? If so....do you know if it updated right before you ran into this problem? I know sometimes Anti-viruses and firewalls can get in the way and need to be configured but i'd you'd have that taken care of unless an update changed something around on you.
-its normal that when google chrome is running it runs in so many processess (idk why). but either ways i don't open it while playing cf
-yes yes i had a program called winSnare and when i searched for it i found its a malware virus so i removed it but idk whats wrong yet even after removing it
it is updated and i have removed even every suspicious programs(not only infected) although i had some infected programs in past and cf was running properly and those programs weren't affecting it in a way or another -
'NOT wrote:dot;4452232']Maybe the update today might fix your problem. Who knows.
Also, maybe you should turn off your antivirus while its updating.dfgadhkndjva wrote: »i forgot how to roll back in time for a computer -
I would recommend you wait for this ^
Also, maybe you should turn off your antivirus while its updating.
I think you needed to create a backup file or something.. Not sure. Check this
tried to turn off antivirus and nothing changed
i will try this method, thanks -
TheShadowRo wrote: »- use Bitdefender Rescue Disck and do a full scan of HDD - is a freeware botable iso (also can be burned to a memorystick with stickifier ) i advise you this because a saw lots of pc infected with viruses and trojans even they have updated antivirus, especially AVG
- use advanced system care 10 from Iobit (full version have some extra features) - will scan and fix lots of windows errors
- finally after you fix all check if game is added to antivirus exception list - if is not you will get crossfire.exe has changed and W[0]L[200] (or something) ..and disconnect
P.S. Still not work ? - then don't waste more time trying to fix windows, backup important files to an external storage and go reinstall windows while you fast format windows partition (don't reinstall-it over the old version)
Servers are under update maintenance .. so you have time to fix your pc
i thought the avg was kinda weak as well. I will try those. many thanks )
Categories
- All Categories
- Z8Games
- 1 Z8 Forum Discussion & Suggestions
- 15 Z8Games Announcements
- Rules & Conduct
- 2.5K CrossFire
- 709 CrossFire Announcements
- 712 Previous Announcements
- 2 Previous Patch Notes
- 319 Community
- 12 Modes
- 392 Suggestions
- 16 Clan Discussion and Recruitment
- 73 CF Competitive Forum
- 1 CFCL
- 16 Looking for a Team?
- 523 CrossFire Support
- 7 Suggestion
- 15 CrossFire Guides
- 38 CrossFire Off Topic