Crossfire Monitor - Recap

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What is the CFM?

CFM stands for “CrossFire Monitor”
The CFM lets the Crossfire community regulate itself by allowing qualified and experienced members of the community “investigators” to review reports of disruptive behavior, determine whether those reports are valid, and apply temporary bans if appropriate.


How does the CFM work?
Prospective CFM Investigators are presented with a Private Message Via the forums, which indicates that there is a pending case for them to evaluate. Private message will contain a replay in which the CFM member must download and place into their Replay folder to watch in game. (Beta, until an actual system is installed)

The investigators can then choose to participate by watching a replay (five rounds’ worth or roughly 7 minutes) and selecting a verdict. (aimbot, speed hack, griefing and/or Glitching)
If the investigators (10-20) collectively agree that an offense has occurred, a ban will be issued. The ban duration will depend on the severity of the offense and the suspect’s history of convictions, if any.


How do investigators get selected?
Investigators are selected by Game Masters based on their Crossfire activity (match wins, account age, hours played, Skill Group, low report count, etc.) and, if applicable, prior CFM participation level and score (a function of their accuracy as an investigator).


What evidence is available to the investigators?
Investigators are presented with a replay of a randomly selected 7 minute segment from an accused player’s match, and their task is to determine whether or not that player has committed any offenses during that replay. The suspect is referred to as “The Suspect”. All text chat has been omitted. The investigator is expected to make a determination solely based on the actions of the suspect.



How does a player end up getting reviewed by CFM?
The system contains replays of players whose pattern of being reported exceeds or otherwise stands out from those of their peers. They may have a sudden spike in reports, or they may have slowly built up many reports over a long period of time. Additionally, a player may appear in a test case replay that has previously received a not-guilty verdict. These are randomly inserted into a case load and are used exclusively to help the system score investigators (the verdict in test cases will not result in any action against the suspect).


What are the charges and possible verdicts?
There are four distinct charges to be evaluated that cover the major forms of disruption. Each charge has two possible verdicts, ‘Insufficient Evidence,’ and ‘Evident Beyond a Reasonable Doubt.’ Additionally, an investigator may choose to ‘Postpone’ a review and restart it at a later time without a resolution.


What happens at the end of a case?
For each charge, if the system determines that the investigators’ collective judgment converges on an overwhelming verdict, then the case will be closed and all decisions rendered on the case will determine the final verdict. If the verdicts are overwhelmingly “Insufficient Evidence” or are inconclusive, the case will be thrown out.


How are investigators scored?
A CFM score represents an investigator’s ability to consistently and accurately judge the evidence they review, per charge, in both real and test cases. Investigators score positively for agreeing with the majority of other investigators’ verdicts for the same replay, and score negatively for being in the minority. The resulting change in score is larger when most investigators are in agreement, and smaller when they disagree. Because of the occasional test case inserted into the case load, the only way to improve an CFM score is to carefully watch the entire replay and make an informed and accurate judgment of the evidence provided.
For Short: A higher-scoring investigator’s verdict will carry more weight than a lower-scoring investigator.



How do I become an investigator?
Currently, the best approach is to be trusted by Game Masters (GMs), Moderators (MODs) and other CFM Members so you may be recommended as a future CFM Member. We will slowly add players to the pool of investigators, and randomly pick them with consideration to their playtime, skill level and CFM Score.


If I’m not an investigator, how can I help?
Report disruptive behavior. Reports feed the pool of cases that get reviewed, and good reports result in efficient case reviews. To file a report, go to the Official Crossfire website, click on Support > Hack Report, and File a Report with a Full Replay with the “Suspect's” IGN (In-Game Name).


Aren’t players going to falsely convict good players?
It is not necessary for a player to be exceptionally skilled in order to be a good CFM investigator. For example, we would expect casters to be good investigators regardless of their skill levels, given their experience in observing highly skilled play.
Every new investigator will enter the pool with a low score, which only increases based on the accuracy of their verdicts. This process gives everyone a chance to participate while ensuring that only the best investigators drive case outcomes.
There shouldn’t be any systematic difference in CFM Scores between investigators who play in high, medium, and lower skill groups.


The suspect is griefing a griefer in retribution. Is the suspect still guilty of griefing?
Unequivocally YES. Griefing in revenge either escalates an innocent mistake or generates the reaction that the griefer was intending. Additionally, it puts the griefed player in danger of being convicted for the retribution. There is no excuse for poor sportsmanship and your duty as an Investigator is to enforce the highest standards.



Do griefers and cheaters get the same penalty when they are convicted?
No. The penalty assigned to a suspect is proportional to their behavior. Suspects who are convicted of griefing are given a moderate cooldown, whereas cheaters are typically removed from the game entirely. As always, the best way to improve player behavior is to report griefers and cheaters whenever you encounter them.


Can I earn Anything for participating in CFM?
Depends on the GMs decisions. [Suggested] -> CFM members can earn XP, GP, ZP or Codes or In-Game items by submitting accurate verdicts in your cases. After several of your cases have been resolved, you will receive a reward based on the overall accuracy of your recent verdicts, scaled by your CFM Investigator score.
You can collect your reward from a Weekly/Monthly message to you in a Private Message Via the Crossfire/Z8games Forums.
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