its about when my mouse and keyboard freeze

ooh god... i never though i will have to do this but dont worry i will do
ok , my problem is when im playing(in other words in the middle of a game), my mouse and keyboard get freeze, what i did? i went to support from the hompage , when the support page loaded i click in crossfire , ok the answers from the questions dosent fix this so i send a question in this link http://support.z8games.com/webform.aspx ,the 1srt answer was that i must configurated my pc to the language US English , ooh gooood i done that in december/2008 , ok since i already done that i send another question ,this one was with more info and i will try to write it how it was
'''well , if i already configurated my pc to the language US english , and my ping is between 180 and 100(thats good in my country), and i got all the requeriments to play the game , but my mouse and keyboard still freeze forever(the unique way to stop the freezing is restart the pc from the cpu)and the ping is still between 180 and 100, it could be a bug from my pc?''
well , they or you(i dont know if you are the same people of the support link) answer me that it was laaaagggg , ............................. OOOH HOLLLLYY CHRIST!!! ITS NOT LAAGGG , how i know this? because when my mouse and keyboard freeze(this is the worst part) IM STILL IN GAME AND I CAN SEE PERFECTLY WITHOUT LAGGG HOW THE OTHER PLAYERS FIGHT AND I CAN SEE HOW THEY KILL ME AND I CANT FIGHT BECAUSE MY MOUSE AND KEYBOARD ARE FREEZED FOREVER AND WHEN THE GAME FINISH AND THE SCORE BAR APPEARS AND THEN I JUMP TO ROOM , MY MOUSE AND KEYBOARD ARE STILL FREEZED , IN OTHER WORDS I CANT QUIT CROSSFIRE OR QUIT THE ROOM.................................. sorry about the big words but im desesperate.

@ in other words i cant play any game , everytime when i enter facebook or minijuegos and i play , THEEEE FREEEEEEEEEEEZZZZEEEEE!!!!!! i hope the additional information will make that u can help me and if u know how repare this tell me pleaseee.




P.S. im from a country with spanish language and i want to know if my english is good and if i writed something bad in english , i want to be not a fool in english =D