I Spent $100 and got banned but i didnt Hack please help

lulzy

i bought vip barrett obsidian beast and i got banned i really liked the game i wouldnt hack or do anything to get banned please fix this problem because it is not fair at all i am a customer like everyone else but i got banned for some reason.
Help Please!!
I am very upset.

PopTz

Hey Admin

This guy got banned for nothing this is some type of error i know this guy we play together he does not hack what will you do for him

[GM]Kanadian

PopTz wrote: »

This guy got banned for nothing this is some type of error i know this guy we play together he does not hack what will you do for him

I should hope you know him. Your IP is the same as his.

Anyway, send a ticket about this please. We don't discuss bans here on the forums.

lulzy

He is currently at my house sorry if you feel like im lying.

lulzy

how do i send a ticket i have never done this before?

Abel95

lulzy wrote: »

how do i send a ticket i have never done this before?

Follow this:

1. Open the following link: http://support.z8games.com/us/index.php?/Default/Tickets/Submit/Index
2. Go to "CrossFire Support" on the dropdown menu.
3. Go to "Account Suspension" on the dropdown menu.
4. Explain your situation.
5. Upload any screenshots that you may have to back up your points.
6. Click on "Submit" when you finished.

I hope that helps! And good luck!

lulzy

i found out how to send the ticket but it say i must login first but i am already logged in

Abel95

lulzy wrote: »

i found out how to send the ticket but it say i must login first but i am already logged in

Try to restart your browser.

lulzy

I tried it still is not working

lulzy

It is saying login first

lulzy

I'm so mad. I actually was planning to stay on crossfire for at least 2 more years there is not a lot of games i consider fun but if you z8 won't help then i will understand.

lulzy

Pleaseeeeeeeeeeeee help Pleaseeeeeeeeeeeeeeeee

[GM]Kanadian

Please don't spam the thread. Try another browser, or even another account if you're having trouble sending a ticket.

Abel95

lulzy wrote: »

Pleaseeeeeeeeeeeee help Pleaseeeeeeeeeeeeeeeee

Try to clear your cache and cookies. After this, try to restart your browser.

lulzy

this could have been a problem with the website also just trying to help you help me

Abel95

lulzy wrote: »

this could have been a problem with the website also just trying to help you help me

Did you try what I suggested?

lulzy

i got it the ticket sent but i dont think it was in time because it said working hours are from 9am to 6pm

Abel95

lulzy wrote: »

i got it the ticket sent but i dont think it was in time because it said working hours are from 9am to 6pm

Yep, just wait until they are in the office again.

lulzy

what next?

Mastermann

lulzy wrote: »

what next?

Wait for them to reply to your ticket. If they are busy, it may take a couple days.