My Account has been blocked permanently

I want anyone help me , GMs put a block on my account for not any reason .
i will tell you guys what happend for me , when i log in the crossfire and enter the channel then room and start the room and finished it and when i finished the room and clicked " Back " to back to the channel , the game suddenly stopped and i couldn't click at any icon , the game stopped perfectly and i waited for 10 minute and It has remained the same so i shut down the PC from the hardware to reopen the game and when i log in the game i found that " My Account has been blocked permanently " and when i asked GMs he told me that i played by Hack / Bad Program and i didn't play by hack in this account before ? and i tried to recover him for 10 times and GMs didn't recover it ?
Can anyone here help me ?

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