HELP Pleasee

aqaqqa

Help please I'am buying 10k ZP and the ZP dosent come what i need to do???

iDupree_

Send a support ticket here: http://support.z8games.com/us/index.php?/Default/Tickets/Submit/Index.

ywgydwgdywd

what is that (XIGNCODE3) ? the game does't open and it keeps showing that, what should i do?

aqaqqa

what i need to writh in Transaction ID???

iDupree_

ywgydwgdywd wrote: »

what is that (XIGNCODE3) ? the game does't open and it keeps showing that, what should i do?

That is the new Anti-cheat. Add it to the exception list on your anti-virus.

aqaqqa wrote: »

what i need to writh in Transaction ID???

You need to write the Transaction ID... It should go to your email, I believe.

Danah

aqaqqa wrote: »

what i need to writh in Transaction ID???

At the end of buying ZP, you'll get to a page where it says "Transaction complete blah blah". You'll also get a transaction ID, that's basically the number of your transaction. You have to add this one to the ticket.

What payment method did you use to buy your ZP?

aqaqqa

Rixty , and Iam not remember my gmail...

ywgydwgdywd

iDupree_ wrote: »

That is the new Anti-cheat. Add it to the exception list on your anti-virus.



You need to write the Transaction ID... It should go to your email, I believe.

i don't use a hack, what should i do to open the game? i exculded it from the anti-virus but it still won't open

aqaqqa

I was charged twice and I got the ZP I demand compensation.

Danah

What option did you use via rixty? Paysafe, credit card, pre-paid etc?

You could link your rixty account to facebook instead, so you get the emails to the same address your facebook is linked to.

aqaqqa

give me the ZP i buy thats all....