Please help me unlock account transactions when purchasing ZP.

hyhyhehe

hi admin of game crossfire.
the first thing I want to apologize because I am very bad at speaking English. I am a Vietnam living in America. since I was in Vietnam, I have loved the game crossfire. although a version of the game, but it really makes me excited. again I want to apologize for my poor english. The messages I write out how afraid people do not understand. I am very sorry for that. so I used a Vietnamese translation tool via google english.
in Vietnam I was gone for the game version of the crossfire. but then awareness of the very poor gamers. a lot of fraud as using bug and hach ​​too much makes my version in the country too bad. I'm lucky to be here to experience through the country version of your party. I feel a sense of people playing the game this side is great. So I decided to invest a bit of your account for this party for a long term. At that time I was about to enter the game to purchase VIP character of the game. But there is a little problem when I recharge ZP buy online. I plan to pay with Visa. At that time my official card is lost. So they give me a test card used for 30 days. I have used that card to purchase online ZP. Then the administrator can lock my account because I have not enough information. Now I've got complete information and the banks have given me the official visa card. I want the board to unlock my account so that I can trade again the next time. Thank you for reading these lines I write. Thank you everyone.

Here is a reply when I fill them full information. I really do not know now what to do .....


Hi,

Thank you for contacting Paymentwall.

We are currently working on verifying your account. Please submit a screenshot of your online credit statement that shows "Paymentwall" as one of your transactions

You can attach the document(s) in your reply to this inquiry in picture format (JPEG, PNG, etc.)

We put high regard to the security of your information. Please mask other details shown in your screenshot that is not needed.

Please know that this procedure is for us verify you as a customer and for faster processing of your future purchases.

We hope to hear from you soon.


Regards,

Paymentwall Verification Team.

Sweppers

They want a proof that the credit card is yours - you have to send them a picture of the transaction code. Its in your bill, or if you have online banking, you could send them a screenshot of it.

[GM]Kanadian

This appears to be an issue you're having with paymentwall, not with Z8 or CF North America specifically. You're gonna have to try to contact them

hyhyhehe

thank everyone who has supported my problem. but if it is possible that people can support me through images not. Because my english which is very poor indeed. Anyway I would love to thank everybody.