HELP ! Where is my account??

Dennisz

How am I suppose to send a ticket? I don't even remember the e-mail the account is on.. All I remember is the username and IGN.


IGN: Cmmie.

iDupree_

Send with the account you're logged in right now and explain them.

Dennisz

I did. This is what they sent me. 3 times..

Hello,

Thank you for contacting Z8Games Support Center.

Some of the account information you provided on your support form doesn’t match our records or it was filled incorrectly. You need to provide us with sufficient correct information on the support request form in order for a staff member to verify the account ownership.

Please submit a new support ticket with enough information so we can be able to better assist you.

For assistance with how to fill out the support form, please follow this link: http://support.z8games.com/index.php?/Knowledgebase/Article/View/181/33/how-do-i-submit-a-ticket-to-the-account-administration-department

We thank you for your understanding and we apologize for any inconvenience this may have caused you.

Regards,

Z8Games Support
www.z8games.com/termsandcondition.html

Abel95

If the information does not match with their records then sadly, you won't be able to get your account back.

Dennisz

That's not cool. I can't even see my IGN ( Cmmie. ) and I spent money on it..