Watch out You must stop this farce

Before I start describing my problem,
I would like first to express my disappointment over the rules and fairness in the Terms and Conditions of this game.
There is a lack in the rules which some people take advantage and do whatever they want.
Let me explain myself.
I had an account but unfortunately it got stolen
I sent support ticket with all my information
(every ign in a row, date of creation, email address, security question, etc..everything that they need to link this account to me).
They replied me back a couple of days if not a week and told me that this account has been flagged for sharing, selling, trading etc..
However I haven't ever given any details of my account anywhere except on z8games support tickets. So I sent a new ticket to z8games since the first one they closed it and told them I haven't ever shared my account, and that there must be a mistake.

GM Cinder <no>
I like to express my disappointment I'd think that this page is the fact that I do not know that the chamber, [Scammer] He asked me all the information, I am very remorseful, I want to help all

The account was taken of me who did this to prevent me from your account recovery

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