Support, offline or no

t3ala5d

[QUOTE='[GM]Kanadian; I sent a ticket and support asked me to give the new e-mail,.[/QUOTE]


Do you support does not respond for more than breaks

[GM]Kanadian

I don't understand what you are asking here.

t3ala5d

I sold the ticket from the period required to e-mail me the new , View Ticket: #QAG-295-13094 This ticket number

[GM]Kanadian

If you sent a ticket, please wait for them to respond. If they have responded, that is the answer you're getting. Nobody in this forum can help you with tickets.

t3ala5d

[GM]Kanadian wrote: »

I don't understand what you are asking here.

After what sent the e-mail of the new support does not respond so far and I see replies

[GM]Kanadian

Please allow them enough time to respond. Sometimes they have a lot of tickets to answer.

t3ala5d

[GM]Kanadian wrote: »

If you sent a ticket, please wait for them to respond. If they have responded, that is the answer you're getting. Nobody in this forum can help you with tickets.

Re support

Hello,

Thank you for contacting Z8Games Support Center.

Thank you for providing us with the requested information to verify your ownership of the account in question. At this time we would like to request from you the new email address you would like to add to this Z8Games account.

The new email address must not be currently registered on any Z8Games account. Also, it has to begin with a letter and have a .com suffix.

We thank you for your understanding and we apologize for any inconvenience this may have caused you.

Regards,

t3ala5d

t3ala5d wrote: »

Re support

Hello,

Thank you for contacting Z8Games Support Center.

Thank you for providing us with the requested information to verify your ownership of the account in question. At this time we would like to request from you the new email address you would like to add to this Z8Games account.

The new email address must not be currently registered on any Z8Games account. Also, it has to begin with a letter and have a .com suffix.

We thank you for your understanding and we apologize for any inconvenience this may have caused you.

Regards,

Support Speak all and i'm no i don't kinow

t3ala5d

[GM]Kanadian wrote: »

Please allow them enough time to respond. Sometimes they have a lot of tickets to answer.

I hope you can help me

Serpent79

hey GM, I've clearly been into this same case, and i was not asked to provide information to verify my ownership to the account in question.
I have all the required info and even transaction bills.

davethenew

t3ala5d wrote: »

Re support

Hello,

Thank you for contacting Z8Games Support Center.

Thank you for providing us with the requested information to verify your ownership of the account in question. At this time we would like to request from you the new email address you would like to add to this Z8Games account.

The new email address must not be currently registered on any Z8Games account. Also, it has to begin with a letter and have a .com suffix.

We thank you for your understanding and we apologize for any inconvenience this may have caused you.

Regards,

This means that you've supplied them with the correct amount of information and that you verified that this indeed is your account.
Now you must supply them with an email that ends with ".com" inorder to get your account back.

Moe_deta

t3ala5d wrote: »

I hope you can help me

Just wait for it and give them the info they ask for.

Serpent79 wrote: »

hey GM, I've clearly been into this same case, and i was not asked to provide information to verify my ownership to the account in question.
I have all the required info and even transaction bills.

Its a case by case scenario.