Chargeback payment Help

Look ive been waiting 5 days to make a chargeback payment i ialready made thesupport ticket WWQ-223-66040
do i just have to send the zp as a gift to the account cause this is really taking to damn long i sent the preoaid card KKoin via ticket... can you guys help??? Can i just send it as a gift to the account how do i pay the chargeback????thelast thingany1told me was to srnd a support ticket with a prepaid card ... i rememberbac in 2010we used ti send it as a gift and it would be released....

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