again

mahmoudes

my ping was good yesterday then it is returned to rise again ! improve servers
when join to room ping is 100 then becomes +1000 After seconds
country : Egypt

IGetHigh96

It's your ISP. Contact them and see if they can fix the problem.

Abel95

Recently a lot of players from Egypt have been experiencing this. It has recently come to my attention that the main problem is with your ISP. Please contact them.

mahmoudes

check http://forum.z8games.com/showthread.php?278730-Abnormally-heightened-ping
When will respond ?
I'm really sent a ticket It received the same reply each time to no avail ( the same reply all the time ) - i Can not find a practical solution
- ISP say : they have not a problem
you can read it :

Thank you for contacting Z8Games Support Center.

There are several factors that can affect your ping/latency, such as heavy internet traffic at the time, distance between your computer and our servers, congested routers, and inadequate bandwidth.

Currently, our servers are located in North America and Western Europe. This means that the further you are from the server locations, the more likely that you can experience latency increase.

Latency/ping cannot be tweaked by the end user except if you have software on your computer that is affecting your latency. Therefore, there is no way for Z8Games Support to accurately determine what the cause of your latency increase is.

Please consult with your Internet Service Provider if anything has been changed in your internet settings and the traffic in your area. Also, some users reported a decrease in latency after updating graphic card drivers and lowering their graphic settings.

We thank you for your understanding, and we apologize for any inconvenience this may have caused you.

Regards,

Z8Games Support

NattNatt

TE Data as you isp, what a shock....

Ping is NOT to do with the servers.

Ping is to do with YOUR INTERNET SERVICE PROVIDER.

Seriously. Once the packets leave the server, they are carried by your ISP. They determine the speeds they are carried at. The route they take, the bandwidth they are allowed.

If you want results, complain to your ISP or get a better package.