Crossfire Crash My Pc after windows 10 Nov Update build 10586

Mr0o0

Hi,
I have big issue after windows 10 November update final release version 1511 build 10586 , crossfire work good before I do this update but after the new Windows Update when I start crossfire and patcher_CF Loading ,X-Trap,HGWC Loading after that crossfire want to load my pc restart suddenly and when windows startup again and starting cf it's keep restart my pc again every time , I try run it with run as administrator and change compatibility to windows 7 and turn off antivirus and firewall but my pc keep restarting when I start crossfire, please do a fast hotfix patch for new build 10586 of windows 10 Pro 64 bit and thx .
My pc spaces : Intel core 2 duo E7500 2.94 Ghz
Ram : 4 GB
VGA : Intel(R) G41 Express Chipset (Microsoft Corporation - WDDM 1.1)
Windows 10 Pro 64 bit V 1511 Build 10586.3

MegasAngel

Crossfire does not work with the update....that is why I do not want to update 2 more days and I will be forced to update ...then I won't be able to play ....WE NEED A FIX

Carl33774

I have the same problem with the Windows 10 1511 build 10586 update, but I have my PC set to NOT reboot after a Blue Screen (BSOD).
The error that Windows 10 is having is "SYSTEM_SERVICE_EXCEPTION (X6va060) whenever I launch Crossfire.
HELP Tech Support, please tell us of a fix.
cfb

MasterOfSea

I believe the issue is from xTrap. Everytime Windows updates some components, Crossfire would not run properly due to xTrap. Since xTrap scans deep into the subsystem, it could encounter new system files that it would not recognize and somehow corrupts that, results in crashing to desktop if it is not serious, or in this case, the whole Windows would crash into blue screen. I did some finding on this exeception and it looks like people with Insider Preview builds of Windows 10 ran into this problem. Apparently, this X6va060 is a driver that xTrap installed into the system without our knowledge. When xTrap launches, it will load this driver into the kernel, and since the new build of Windows contains new kernel version, it is incompatible with the driver, thus causing blue screen. You can Google this "X6va060" and it will show WiseLogic, which is the company doing the update for xTrap. I expect they would roll out new update soon, like when Windows 10 first released. However, I kind of surprise when I did not know that xTrap installs something into my computer without me knowing anything. I thought that it just scan the system but not deep like this. Z8 should explain this or at least acknowledge what would be the reason for doing this. Everytime Crossfire has some events, there would be at least an issue that prevent people to finish the whole event. Hopefully there would be a fix soon since I don't want to revert my computer back to previous version.

DreamCer

I have same problem ! Hope this will be fixed soon !

pistolpacker

Exact same problem.

Mr0o0

I sent support ticket and they replay to my massage like that :

Hello,

Thank you for contacting Z8Games Support Center.

CrossFire is supported on Windows 10, but as Windows 10 was released very recently, you might run into some issues that have not been discovered yet.
If this is the case, please submit a new report with any details and screenshots showing the issue.

We thank you for your understanding, and we apologize for any inconvenience this may have caused you.

Regards,

Z8Games Support

Really Z8Games windows 10 Support and what's about new build of that windows ? !!!! Nooooo Fix !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
How can I take screenshots when Crossfire try to load no Blue Screen for me and my pc restart immediately , so how can I take screenshot of restart lol
Please do something I want to play Crossfire again but I can't because that Crash .

MegasAngel

I think one of the game staff need to try and install crossfire on a windows 10 comp with the latest build.....beacause if they can get it to work....maybe they can tell us what to do

harry88

<removed>

NattNatt

I'm running the November update (latest) on my laptop (as are many others) and I have no problem...What is the Bug Check Code on the blue screen? That will help you more than anything else...

Mr0o0

[MOD]NattNatt wrote: »

I'm running the November update (latest) on my laptop (as are many others) and I have no problem...What is the Bug Check Code on the blue screen? That will help you more than anything else...

How can i got error code massage or blue screen , when crossfire want to load after x-trap done loaded my screen turn to dark and then my pc restart immediately and windows start again .
How can i play now ?
i have this issues in anther version of Crossfire but blue screen comes Only with this Version and this SERVICE_EXCEPTION_X6va060 comes with blue screen.
please don't tell me it's microsoft issues , how can i slove this with microsoft now ? i can't wait more for fix , you need to update your game or X-Trap to Compatible with new windows 10 build .

NattNatt

Closing this due to multiple threads about the same issue - http://forum.z8games.com/showthread.php?309565-Bluescreen-on-Windows-10-1511/page2 is the one that will stay open.

Mr0o0 wrote: »

How can i got error code massage or blue screen , when crossfire want to load after x-trap done loaded my screen turn to dark and then my pc restart immediately and windows start again .
How can i play now ?
i have this issues in anther version of Crossfire but blue screen comes Only with this Version and this SERVICE_EXCEPTION_X6va060 comes with blue screen.
please don't tell me it's microsoft issues , how can i slove this with microsoft now ? i can't wait more for fix , you need to update your game or X-Trap to Compatible with new windows 10 build .

It is NOT an issue with CrossFire - My CrossFire and many other people's works fine with Windows 10. It is a known Microsoft issue to which they are trying to find a solution. Follow the link I posted in the thread above to help them find a fix...Try updating all your main drivers, check error logs for weird things etc, try a clean reinstall of crossfire in case some files went weird etc...but it is not a global issue.