Z8 Points - fraud ?

puideleu

I spent 8.99 US from my card to buy 10000 Z8 Points. I made this deal by "Clickandbuy". "Clickandbuy" paids the money to G4Box, but my account from Z8Games is still empty. What can I do now to get my 10000 Z8 Points?

puideleu

After 2 days without an answer, i belive, indeed, this is a fraud. So, if you don't contact me tomorow, I will bring you to trial.

Saidin

This isn't a fraud.

Did you submit a support ticket for it?

There is probably a very simple explanation for what happened. But you have to do it through the support site. That is what it is there for. To help people with any account related issues.

Be sure to visit it and include all relevant bits of information. Like the account, the time of the transaction, the method of payment and then any confirmation numbers you got from said method of payment. (make sure to specify in the selection Cross Fire)

Through the system they will be able to track the issue and find out what happened to your points.

http://support.z8games.com/

Delacos

Asking on the fourms is about the worst way to contact us regarding money issues, sometimes we miss threads, as we cannot be on 24/7!

When we have issues of these sort, we highly stress that users need to submit tickets through our support page, as well as PM'ing an GM on the fourms (either FallenAngel or Sadin regarding CF purchases). The support page can be found at http://support.z8games.com/webform.aspx. Please submit a ticket explaining the issue, along with any visual support you have, and a staff member will respond as soon as possible. Thank you .

Monkey_Master

puideleu wrote: »

After 2 days without an answer, i belive, indeed, this is a fraud. So, if you don't contact me tomorow, I will bring you to trial.

if this was a fraud it wouldnt be from these guys it would be from clickandbuy several clickandbuy companys are frauds you can easy google it and find out for yourself

RustDouglas

puideleu wrote: »

After 2 days without an answer, i belive, indeed, this is a fraud. So, if you don't contact me tomorow, I will bring you to trial.

OoOoOoO....
Awww...

Z8 is really screwed now...
Good luck to both sides!

[MOD]Icely

Chaplainsun wrote: »

OoOoOoO....
Awww...

Z8 is really screwed now...
Good luck to both sides!

No one is "screwed" great word choice of words -_- But eveything will get figured out as soon as the player contacts support


Closed