hack been tool detected 4 0 0?

RappelzPro

sorry i need a question for you...for the first i want to apologize for my bad english...however are days that i cant play crossfire because appear "hack been tool detected (1) 4:0:0 (specifically, i dont use the cheats.....) I uninstalled and installed the client many times but nothing to do ... please help me for years that game and I spent so much money, I enjoy this game! thanks for all and i hope you can resolve my problem

}Zombie

[ sorry, i posted this old reply, im very sorry [GM]Celestine, this will never happend again! ]

}Zombie

And this here...

RappelzPro

please let tell me what I should do because I do not know where to start, and if 'a firewall issue as I do? that explain step by step what I need to do thanks

[GM]Celestine

}Zombie wrote: »

This is a new reply from the support staff about this issue.

Why are you keep posting OLD answers from support? The previous issue in 2014 was long solved!

..........................................................

Sometimes the game will interfere with programs that you are running in the background. These programs may include firewalls or antivirus scans.
Try closing any of the programs that you believe could interfere with the game!

Sometimes when you lose the connection to the game for a short time, the same hack tool detection can appear.
Please check if you experience any connection issue. We recommend examining any hardware or software that interacts with your internet connection between your computer and your Internet Service Provider (ISP). Routers, firewalls, anti-virus software and the like can occasionally interfere with your connection to CrossFire. You should provide or make "exceptions" (put CrossFire in the list of safe programs) so that the game can pass through any security settings you may have enabled. Also viruses or spyware's may also cause issues for the game. We recommend scanning your computer for any viruses and spyware's, and remove them.

If this doesn't help, please contact support at support.z8games.com.

RappelzPro

I still have this problem, I closed any program, I also uninstalled avg and other programs. reset the computer, re downloaded crossfire but nothing .... I do not understand why it's so! so my question is ... what do I do?